Vaga de parceiro

Trilingual Site Facing Line Manager - São Paulo / SP

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Detalhes da Vaga

  • Escolaridade Não Informado
  • Segmento Não Informado
  • Salário Não Informado
  • Área de AtuaçãoDiversos / Outros

O que você irá fazer

  • The role focuses on ensuring quality service delivery and overall performance of site workers throughout the study lifecycle.
  • This is a home-based position.
  • ResponsibilitiesCollaborate with the PSCS and project delivery teams to support study task execution at research sites.
  • Engage with workers and internal teams to ensure high-quality and impactful task delivery.
  • Ensure administrative requirements like timecoding and timesheet completion are met.
  • Enable site workers to perform required tasks by ensuring technical access to necessary systems, ordering supplies, and coordinating communications.
  • Monitor and communicate the quality and impact of services, and provide operational recommendations based on performance data.
  • Conduct regular performance management activities including one-on-ones.
  • Document tasks and activities in departmental systems.
  • Participate in candidate selection and administrative processes related to site staffing.
  • Manage effort forecasting for assigned sites.
  • Serve as an escalation point for site worker challenges.
  • Contribute to process development and improvement initiatives.
  • Mentor SES colleagues as needed.
  • Required Knowledge, Skills, and AbilitiesApproximately 5 years of experience in clinical trials.
  • Knowledge of patient recruitment practices and site-based workflows.
  • Ability to apply ICH/GCP and regulatory guidelines.
  • Language requirements vary by location: Argentina: Native Spanish, advanced English and Portuguese.
  • Brazil: Native Portuguese, advanced Spanish and English.
  • Previous people management experience preferred.
  • Effective time management, organizational skills, and ability to manage priorities.
  • Strong attention to detail and adaptability in a dynamic environment.
  • Excellent interpersonal and problem-solving skills, with the ability to build relationships and use a consultative approach.
  • Experience in interviewing and candidate selection is a plus.
  • #LI-NRJ #LI-RemoteAbout IQVIAIQVIA is a leading global provider of clinical research services, commercial insights, and healthcare intelligence, dedicated to improving patient outcomes worldwide.
  • Learn more at https://jobs.
  • Iqvia.
  • Com.
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Informações Adicionais

  • Quantidade de Vagas 1
  • Jornada Não Informado
 

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