Vaga de parceiro

Technical Support Analyst - São Paulo / SP

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Detalhes da Vaga

  • Escolaridade Não Informado
  • Segmento Não Informado
  • Salário Não Informado
  • Área de AtuaçãoDiversos / Outros

O que você irá fazer

  • Maintain product knowledge, support continuous improvement efforts, and represent Technical Support on projects and operational teams, communicating findings back to Technical Support.
  • Complete all assigned and required training satisfactorily and on time, and perform additional tasks as assigned by the Technical Support Manager or Supervisor.
  • **MINIMUM REQUIREMENTS**:**Education and Experience**:- Bachelor''s degree in Biomedicine, Biology, Biotechnology, Pharmacy, Engineering (Biochemical/ Mechanical/Electrical), and related courses.
  • - 1-2 years of related work experience in a customer service, technical support, service, or product support role.
  • - Language Skills: English & Portuguese Fluency (written & spoken) required (Spanish a plus).
  • - Experience working for or partnering with US-based Life Sciences/Diagnostic/Medical Device Companies is a plus.
  • **Preferred Knowledge and Skills**:- Possess a strong customer-oriented mindset, understanding customer expectations and empathizing with their needs.
  • Exhibit excellent written and verbal communication skills to effectively interact with customers and team members.
  • - Curious and self-motivated with the ability to learn complex technology platforms quickly.
  • Work independently in a structured manner, prioritizing critical tasks, and thrive in a dynamic and fast-paced environment.
  • Build collaborative work relationships with different teams, including Field Service, Sales, Marketing, and Quality.
  • **Other**:- May include occasional overnight travel.
  • - The statements in this description represent typical elements, criteria and general work performed.
  • They are not intended to be an exhaustive list of all responsibilities, duties, and skills for this job.
  • _At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve.
  • Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

Informações Adicionais

  • Quantidade de Vagas 1
  • Jornada Não Informado
 

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