Vaga de parceiro

SUPERVISOR DE TREINAMENTO - Londrina / PR

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Detalhes da Vaga

This position is responsible for cultivating client and departmental relationships resulting in reduced cost, continual performance improvement, and increased revenue.
Responsible for the overall direction, coordination, and evaluation of the department.
Responsibilities:Develop a department of well-trained, competent professionals who continuously improve the organization and themselves.
Conduct Train-the-Trainer sessions.
Conduct quarterly one-on-ones with Trainers.
Coordinate with the Quality Supervisor and Operations on consistency issues.
Create and maintain consultant training schedule.
Cultivate a close working relationship with Training Manager(s), Training department personnel, Operations, and other Convergys managers, supervisors, and consultants.
Coordinate the maintenance and development of training workbooks and other training tools used by the Training organization.
Location:BRA Londrina - Avenida Luigi Amorese, no 6.
485, Gleba CambeLanguage Requirements:Time Type:Full timeIf you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents.
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