Vaga de parceiro

Sr Operations Analyst - São Paulo / SP

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Detalhes da Vaga

  • Escolaridade Não Informado
  • Segmento Não Informado
  • Salário Não Informado
  • Área de AtuaçãoDiversos / Outros

O que você irá fazer

  • sh global computing platform was launched in 2019, enabling businesses to programmatically deploy single-tenant Bare Metal instances in different parts of the world.
  • We are a team of passionate individuals about hardware, software, and network infrastructure looking to build the fastest, easiest-to-use, developer-centric single-tenant Cloud infrastructure.
  • If you share this passion, join our growing team of talented people and help build the future of the Internet.
  • Summary The Operations team at Latitude.
  • sh is responsible for ensuring the seamless functioning of our global infrastructure.
  • While provisioning new servers and IT infrastructure is essential, our mission is to maintain high availability, ensure rapid response times, and deliver exceptional service quality to our clients.
  • We are seeking a Senior Operations Analyst to join our team, working on the second (01:00 PM to 10:00 PM) or third shift (10:00 PM to 07:00 AM).
  • This role requires hands-on technical skills, strong ownership of tasks, and the ability to lead and support critical operational processes across multiple data center environments.
  • Key Responsabilities Lead the execution and coordination of operational tasks involving infrastructure services including servers, storage, networking equipment, and platform software; Perform and oversee rack and stack activities, hardware installation, and in-cabinet maintenance; Manage relationships and workflows with remote data center techs, ensuring adherence to operational standards and procedures; Install, configure, and troubleshoot Linux and Windows operating systems; Conduct root cause analysis and handle complex issues related to hardware failures, RAID rebuilds, storage allocation, and disk lifecycle management; Configure, maintain, and troubleshoot out-of-band management platforms such as IPMI/BMC; Support and improve internal operational documentation, workflows, and escalation procedures; Mentor junior team members and contribute to continuous improvement initiatives.
  • Skills and Qualifications Advanced English communication skills (B2 or higher); Proven experience with server hardware, including diagnostics, replacements, and upgrades; Strong understanding of data center standards, rack layouts, cabling, power distribution (PDU), and remote hands coordination; Proficiency with monitoring platforms, ticketing systems, and incident handling workflows; Solid knowledge of Linux system administration (CentOS, Ubuntu, or similar), including command line operations, scripting, and performance tuning; Working knowledge of Windows Server environments; Familiarity with RAID technologies, disk provisioning, and troubleshooting storage systems; Bachelors degree in Computer Science, Information Systems, or similar working experience; Prior experience in a senior role within a data center operations or infrastructure support team is a strong plus.
  • What do we offer? Competitive Compensation; Annual Bonus based on company and team performance; Work Anniversary bonus; Transportation or fuel voucher (without discounts); Subsidies for education, certification and English courses; Partnership with SESC extended to dependents.
  • Why Latitude.
  • sh? We're a lean, agile team of passionate professionals who believe in the power of innovation and creative problem-solving.
  • As part of our team, you won't be lost in the crowd you'll be an essential contributor, making a real impact from day one.
  • Our values at Latitude.
  • sh guide us in all our work and partnerships.
  • We're proud to be an inclusive company, and we welcome all applicants for our open positions, regardless of their background, religion, sexual orientation, gender identity, age, nationality, or disability.
  • If these values speak to you, we'd love for you to become a part of our team.
  • #J-18808-Ljbffr

Informações Adicionais

  • Quantidade de Vagas 1
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