Vaga de parceiro

Sr. Engagement Manager, Professional Services - São Paulo / SP

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Detalhes da Vaga

  • Escolaridade Não Informado
  • Segmento Não Informado
  • Salário Não Informado
  • Área de AtuaçãoDiversos / Outros

O que você irá fazer

  • - 8+ years of relevant consulting or industry experience, with proven ability to build trusted relationships with senior business and technology leaders (up to and including CxO).
  • - Customer facing experience, interfacing with executive stakeholders, and leading delivery for large transformation programs- Bachelor''s Degree, related technical field, or equivalent practical experience.
  • Job summaryThe RoleOur Amazon Web Services (AWS) Professional Services organization engages in a wide variety of projects to help our customers and partners remove constraints and accelerate their journey to AWS.
  • We provide the best practices, collective customer experiences, and obsess about strong successes for our customers.
  • We are hiring a Senior Engagement Manager capable of leading internal AWS, external partners, and customer teams to deliver AWS cloud products and services that enable our customers to realize their business outcomes.
  • You will need to draw on your customer-facing skills and technical acumen to understand customer requirements and enable them to implement their digital transformation projects.
  • You will be collaborating with many stakeholder groups to support requirements gathering and scope definition.
  • You will be working on an ongoing basis to proactively implement best practices for our customers and help identify and close project gaps working with all levels of organizations.
  • Typical engagements include: Cloud Strategy and Business Case Development, Cloud Suitability and Migration Assessments, Cloud Architecture Design and Implementation, On-Premise to Cloud Migrations, and Cloud Organizational Alignment.
  • RESPONSIBILITIES AND ABILITIES INCLUDEDELIVERY- Collaborate with AWS field sales, pre-sales, training, and support teams to seek to understand our customers needs, their business, how success is defined, and ensure that we are exceeding expectations in developing and delivering customer outcomes.
  • - Plan, organize, and manage all phases of the project lifecycle to ensure successful delivery.
  • This includes developing and managing project governance plans, project schedules, team goals, project milestones, budgets and defining success criteria.
  • - Manage engagement goals and lead teams to achieve customers business outcomes by managing issues, risks, decisions, dependencies, and action items.
  • - Work with stakeholders and AWS sales teams to amend the contractual scope, financials, and expected timelines- Ability to take ownership, work under pressure, stay within budget, and meet deadlines- Hold internal and external teams accountable, redirect when needed, and manage customer expectations throughout engagements.
  • - Works effectively in a dynamic environment with changing priorities and able to take proactive steps to ensure teams meet or exceed customer expectations.
  • - Ability to be self-directed and effective working independently, yet equally comfortable contributing in a global team environment- Results-oriented, prioritizes work activities, plans and stays organized in order to meet commitments.
  • - Ensures AWS and Partner teams meet or exceed customer business objectivesSOLUTIONS- Lead individuals, teams, or multiple groups and play an active role in analyzing project goals, creating a plan to achieve those goals, and then guiding AWS team members, customer stakeholders/SMEs and potentially other third parties to achieve those goals while understanding the client environment and any limitations to execution.
  • - Actively looks for ways to improve process efficiencies and effectiveness.
  • - Ability to make decisions guided by policies, procedures and business plans with limited guidance.
  • - Support and influence the sales lifecycle by engaging clients in defining next phases of cloud projects as appropriate to meet client needs.
  • - Participate in practice development by contributing to the development of practical solutions and methodologies, and the development of knowledge sharing artifacts.
  • COMMUNICATION- Outstanding written, verbal communication, and presentation skills with team members and audiences of all levels.
  • - Ability to build relationships with various customer and internal AWS stakeholders which consists of senior leadership teams (C-level execs, SVP/VP, Directors) and project level resources such as SMEs.
  • - Plans and oversees the preparation and distribution of project communications.
  • - Understand the operating styles of others as well as team/client relationships, team dynamics, and adjusts behavior accordingly to succeed.
  • Recognizes environmental or cultural nuances and adapts.
  • - Foster an inclusive and diverse work environment.
  • TEAMING- Proven success in working with teams and executive leadership in a complex customer environment.
  • - Team player who effectively integrates, motivates and builds relationships with cross-functional team members (local or remote), sponsors, key stakeholders, e

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