Vaga de parceiro

Services Engagement Director - São Paulo / SP

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Detalhes da Vaga

  • Escolaridade Não Informado
  • Segmento Não Informado
  • Salário Não Informado
  • Área de AtuaçãoDiversos / Outros

O que você irá fazer

  • Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.
  • A Services Engagement Director for Professional Services provides leadership in identifying strategic business opportunities for the organization to generate revenue and achieve sales objectives.
  • This position requires a person who has the ability to recognize opportunities, along with the sales experience to successfully negotiate and close deals.
  • What You will Do: The Services Engagement Director is responsible for implementing Professional Services business development strategy, identifying new business opportunities, maintaining key relationships and negotiating and closing business deals.
  • This position will have quarterly financial targets (bookings and project profitability) that must be met in order for the organization to attain projected revenue and build consulting services backlog.
  • In this role, the primary responsibilities will include (but are not limited to): Align with Account Executives and other Sales leadership as a member of the Genesys pursuit teams.
  • Pursue sales leads and prospective clients.
  • Be technical trusted advisor for Genesys Cloud Implementation.
  • Network and develop strong business relationships.
  • Contribute to strategic and tactical planning for the professional services.
  • Build client relationships, delivering presentations and proposals.
  • Maintain extensive knowledge of current market conditions & customer buying strategies in order to negotiate and close business deals.
  • Generate a pipeline of services orders to attain financial objectives.
  • You have been there and done this Genesys Cloud Experience.
  • Bachelors degree (BS, BA), Computer Technology, related technical discipline, or equivalent professional technical experience and two years related experience.
  • 5+ years in a business setting or working in Genesys Cloud projects.
  • Ability to work effectively both individually and with a team.
  • Strong leadership, interpersonal and presentation skills and excellent written and verbal communication skills.
  • Proven success in sales leads generation, acquisitions, and relationship management.
  • Able to influence thinking or gain acceptance of others in sensitive situations.
  • Preferred Qualifications: Travel will be between 5% - 20% to customers and deliver presentations.
  • If a Genesys employee referred you, please use the link they sent you to apply.
  • About Genesys: Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for their customers and employees.
  • Through Genesys Cloud, the AI-powered Experience Orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale.
  • Reasonable Accommodations: If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you or someone you know may reach out to HR@genesys.
  • com.
  • Genesys is an equal opportunity employer committed to equity in the workplace.
  • We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.
  • Please note that recruiters will never ask for sensitive personal or financial information during the application phase.

Informações Adicionais

  • Quantidade de Vagas 1
  • Jornada Não Informado
 

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