Vaga de parceiro

Senior Technical Analyst - Rio de Janeiro / RJ

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Detalhes da Vaga

  • Escolaridade Não Informado
  • Segmento Não Informado
  • Salário Não Informado
  • Área de AtuaçãoDiversos / Outros

O que você irá fazer

  • Our tech and communication innovations are the secret behind the success of the worlds air travel industry.
  • You''ll find us at 95% of international hubs.
  • We partner closely with over 2,500 transportation and government clients, each with their own unique needs and challenges.
  • Our goal is to find fresh solutions and cutting-edge tech to make their operations run like clockwork.
  • Want to be a part of something big?Are you ready to love your job? The adventure begins right here, with you, at SITA.
  • **ABOUT THE ROLE & TEAM**:**PLEASE SUBMIT YOUR RESUME IN ENGLISH LANGUAGE**As a Senior Technical Analyst, you will provide end-to-end support for SITA suites to customers.
  • A Senior Technical Analyst develops, fosters, and maintains relationships with Project Management, Software Development, Quality Assurance, Service Technicians, and Marketing/Sales to ensure organizational success.
  • Reporting to the Manager Application Management you will be a part of the AMER Project Delivery.
  • **What You Will Do**:- Systems implementation for customers, including:- Customer requirements gathering- Software implementation and integration- User acceptance testing (UAT)- Training and software installation documentation- Ongoing maintenance and support for all SITA products- Responsible for resolving escalated technical issues requiring a higher level of expertise.
  • Qualifications:**About your skills**:- Traveling across the Americas region is required, traveling percentage is 60%-70%.
  • - Experience with Microsoft Clustering Technologies (Failover Clusters, Hyper-V Clusters, SQL Server Clusters)- Experience with Storage Area Networks (SAN) and SAN protocols (iSCSI, Fiber Channel)- Experience with client-side scripting technologies and core functions including PowerShell, XML, XSL, HTML, WPF, WMI- Experience with virtualization technologies (VMware-ESX/ESXi/VSphere, Microsoft Hyper-V)- Experience with core networking and the OSI model (DNS/DHCP/VLANS/Routing/Firewalls/Access Lists, etc.
  • )- Microsoft, Cisco, or Tier 1 vendor certification a plus (MCSA, MCSE, MCSM, CCNA, CCNP)- English and Spanish proficiency is required, Portuguese is highly desirable.
  • **WHAT WE OFFER**SITAs workplace is all about diversity, many different countries and cultures are represented in our workforce.
  • We collaborate in our impressive offices, embracing a hybrid work format.
  • As part of our global benefits, we offer:**Flex** **Week**: Work from home up to 2 days/week (depending on your Team''s needs).
  • - **Flex Day**: You may wish to flex your arrival time at the office to beat rush hours or leave earlier for personal commitments.
  • We encourage open communication with your manager about your needs and routine.
  • **Flex-Location**: Enjoy up to 30 workdays of benefits, anywhere in the world!**Employee Wellbeing**: Benefit from the Employee Assistance Program (EAP) provided by SITA, a yearly free service offering practical advice in various aspects of your life.
  • **Professional Development**: Enhance your skills with our training platforms, inclusive of LinkedIn Learning!**Competitive Benefits**: Access competitive benefits tailored to the local market and your employment status.

Informações Adicionais

  • Quantidade de Vagas 1
  • Jornada Não Informado
 

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