Vaga de parceiro

Senior Network Engineer (Operations) - João Pessoa / PB

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Detalhes da Vaga

  • Escolaridade Não Informado
  • Segmento Não Informado
  • Salário Não Informado
  • Área de AtuaçãoDiversos / Outros

O que você irá fazer

  • Come join the excellence! Overview2nd/3rd line network support role in the payments industry.
  • Responsibilities Technical Support Network Engineer (Operations) Overview: TNS has an excellent opportunity to join our skilled Global Network 2nd/3rd Line Operations team, requiring the application of your experience and expertise in a varied role.
  • Were looking for someone to bring their troubleshooting mind to our most complex technical challenges.
  • Primarily covering escalation support to TNS Financial markets, Payment markets and core network infrastructure support teams, the role will expose you to a wide range of platforms and technologies including, Arista, Cisco & Juniper routing and switching in multiple large scale BGP and multicast networks.
  • You will have the opportunity to work in depth, to understand, remediate and prevent complex and obscure problems from the physical to application layer.
  • Role Summary: Working with a wide range of platforms and networking technologies: Arista, Cisco Nexus/ISR, Juniper MX/EX, F5 LTM, Fortigate.
  • A role for someone with a creative mind ready to solve complex technical problems and be innovative with the troubleshooting process.
  • Short term impact mitigation, complex fault analysis, service/design improvement.
  • Be a leading example of teamwork, impart experience, and influence.
  • Responsibilities: Support resolution of escalated service incident tickets.
  • Support major incident management.
  • Incident root cause analysis.
  • Problem management resolution.
  • Network maintenance.
  • Providing on-call support (rota based) and occasional out of hours work.
  • Support for disaster recovery activities.
  • Provide training, knowledge transfer and ongoing support to TNS Global Service Support Centre technicians.
  • Support evolution of documentation and processes.
  • Requirements: Strong English written and verbal communications skills.
  • 4-5 years experience in a mission critical network operations environment, ideally within the payments or financial markets services arena.
  • Proven knowledge and experience of TCP/IP.
  • Knowledge and experience in BGP, NAT, HSRP, IPsec VPN, MPLS, ISIS, IP Load balancing.
  • Extensive hands-on experience with the configuration of Cisco and Juniper routers & switches.
  • TAC case management and escalation process.
  • Proven ability to effectively project-manage their work.
  • Desirable: Previous experience of the banking, payments or financial markets sectors.
  • Experience supporting or building:VPN technologies such as LDP MPLS, BGP EVPN.
  • Fortinet Firewalls.
  • F5 Load balancers.
  • Knowledge and experience working with the Linux OS.
  • Linux/Unix scripting skills.
  • PCI awareness or experience.
  • Qualifications If you are passionate about technology, love personal growth and opportunity, come see what TNS is all about! TNS is an equal opportunity employer.
  • TNS evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.
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Informações Adicionais

  • Quantidade de Vagas 1
  • Jornada Não Informado
 

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