Vaga de parceiro

Senior Customer Success Manager - São Paulo / SP

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Detalhes da Vaga

  • Escolaridade Não Informado
  • Segmento Não Informado
  • Salário Não Informado
  • Área de AtuaçãoDiversos / Outros

O que você irá fazer

  • We give everyonefrom emerging artists to global brandseverything they need to design and deliver exceptional digital experiences! Were passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.
  • Were on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity.
  • We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours! The Opportunity Were hiring a Senior Customer Success Manager Digital Strategy to join our Experience Cloud team in São Paulo.
  • In this strategic role, you will guide enterprise customers in aligning their digital goals with Adobe solutions.
  • You wont be executing initiatives, but you will coordinate internal teams and conversations that help customers achieve measurable outcomes.
  • Acting as a trusted advisor, you will support decision-makers in shaping their digital plans and navigating transformation.
  • What Youll Do Build relationships with senior stakeholders, including C-Level executives Co-develop success plans tied to business outcomes Facilitate discussions on digital maturity and customer journey design Translate strategic goals into cross-functional initiatives Lead planning sessions focused on prioritization and adoption Track account health and address risks early Share benchmarks to support continuous improvement Collaborate with Sales, Product, Marketing, and Services Provide insights to enhance Customer Success practices What You Bring 8+ years of experience in digital consulting, strategy, marketing technology, or transformation Experience guiding executive conversations and aligning teams around goals Analytical thinking and strong communication skills Knowledge of digital business models and omnichannel strategies Familiarity with tools like Business Model Canvas, OKRs, JTBD, and Journey Mapping Fluency in Portuguese and English (Spanish is a plus) Bachelors degree required; MBA or similar specialization is a plus Working at Adobe We focus on collaboration, impact, and learning.
  • If you value strategic thinking and enjoy helping organizations evolve through technology, this role offers that opportunity.
  • Inclusion & Accessibility Adobe embraces diverse backgrounds and experiences.
  • If you need accommodation during the hiring process, please let us know.
  • Benefits Competitive compensation and performance bonus Flexible work environment Paid time off and wellness support Health, dental, and life insurance Learning and development programs #J-18808-Ljbffr

Informações Adicionais

  • Quantidade de Vagas 1
  • Jornada Não Informado
 

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