Vaga de parceiro

Senior Community Manager - Rio de Janeiro / RJ

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Detalhes da Vaga

  • Escolaridade Não Informado
  • Segmento Não Informado
  • Salário Não Informado
  • Área de AtuaçãoDiversos / Outros

O que você irá fazer

  • You should be comfortable presenting key insights and recommendations to the client and sharing your opinions with team members of all levels.
  • In this role, you will have the opportunity to contribute strategically and creatively.
  • You will be on top of trends in content and culture and ready to advise on social media best practices.
  • You will be required to constantly engage with consumers and audiences, look for trends and insights, and actively monitor and analyze competitors' social media platforms.
  • The ideal candidate will consistently bring best-in-class recommendations to our clients brand team, while proactively working with internal colleagues and key client stakeholders to develop, implement, track, and optimize content across each social platform.
  • The Senior Social Community Manager will represent the brand's voice, monitor conversations, post content, and manage the daily operations of various social challenges.
  • What you will be doing: Help build, grow, and manage online communities for our clients key consumer brands.
  • Social listening for conversations, topics, trends that brands can engage in.
  • Strategically setting up the creative work to help sell ideas.
  • Create and develop community strategy, engagement, and growth plan.
  • Identify and track relevant community data metrics/develop monthly reporting and outline key insights.
  • Entertaining people with your writing across different tones of voice.
  • Producing ideas and executing them daily.
  • Keeping up to date with the latest social trends & tools and bringing fresh ideas on how to use them.
  • Creating timely and culturally relevant content optimized for platform and audience.
  • Monitoring platforms for content opportunities and initiating conversations.
  • Champion creativity and deliver excellent customer experiences through content planning, working closely with the onsite studio to develop best-in-class content and partner with the clients media agency to understand campaign performance and opportunities to optimize creative.
  • Manage and review the work of creators to ensure consistent processes are followed.
  • Act as the brand guardian to ensure all work produced is faithful to the clients brand guidelines.
  • Adoption and use of the brands voice responding to and engaging with the user community.
  • Work closely with the SEO (Search Engine Optimization) Manager to understand insights that may be discovered in SEO reports and monitoring.
  • Repost paid advertising and influencer content to owned pages.
  • Social monitoring and response, working with CRC (Consumer Response Center) and passing on/escalating consumers that require CRC attention.
  • What you need to be great in this role: Experience with GenAI tools such as ChatGPT, Midjourney, Adobe Firefly, Jasper, etc.
  • Experience with GenAI techniques such as model selection & prompting.
  • Experience using analytical/social listening tools for reporting and to gather insights.
  • Experience growing and engaging a community and building a significant follower base on Facebook, Instagram, Twitter, and LinkedIn.
  • Passion for delivering on-brand and on-brief social communications.
  • Proactive planning and leadership of creative community initiatives.
  • Practical knowledge of how to manage social media channels, especially with their intricacies.
  • Ability to manage and filter workflow and prioritize workloads to maximize productivity.
  • Understanding of how to integrate with a client-side team whilst maintaining a top-tier agency service.
  • Ability to learn and understand consumer experience with clients products/services/promotions.
  • Expertise in brand safety on social platforms.
  • Content creation skills (blogs, tweets, gifs, memes/other visuals).
  • Strong organizational, time management, and problem-solving skills.
  • Strong written and verbal communication skills.
  • Knowledge of consumer-packaged goods (preferable).

Informações Adicionais

  • Quantidade de Vagas 1
  • Jornada Não Informado
 

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