Vaga de parceiro

Senior Client Services Manager - São Paulo / SP

Disponível para Assinantes
Salvar nos Favoritos
  • Compartilhe:

Detalhes da Vaga

  • Escolaridade Não Informado
  • Segmento Não Informado
  • Salário Não Informado
  • Área de AtuaçãoDiversos / Outros

O que você irá fazer

  • Named a top 3% Google Premier Partner and recognized by Inc.
  • 5000 and Adweeks 75 Fastest Growing Companies, were constantly looking for A players to join our team.
  • The rapid growth is attributed to our strongest asset our people.
  • Our teams are highly collaborative and work closely with each client to set clear goals and objectives so that we can deliver exceptional results.
  • Mindgruve is a place where every opinion is valued.
  • Not only will you be empowered to contribute ideas, but you will also play a key role in the execution and driving success for brands across a variety of industries.
  • Sound fun? Perfect youll fit right in.
  • Responsible for managing and developing assigned accounts in a consultative and strategic manner.
  • As well as ensuring long-term relationships and identifying the main needs of each client, providing guidance and a correct approach to the internal operation, with the purpose of guaranteeing the business achievements of all of our clients.
  • What You'll Do Here: Work together with account managers to detect the client's particular needs and requirements, in order to achieve optimal account development.
  • Develop and manage timelines, define and track tasks, dependencies, priorities, and milestones.
  • Monitor budgets, establish project plans and processes to avoid and/or resolve scope creep, budget overages, or efficiency issues.
  • Facilitate communication between internal teams and clients whenever necessary.
  • Lead the Account Manager Team, providing periodic feedback and guidance.
  • Maintain excellent long-term customer relationships and develop strategies to build loyalty and retention.
  • Supervise and monitor the correct execution of processes and presentation of results to the client, ensuring that the necessary detailed information is provided, thus achieving the objectives established in the agreement between the company and the client.
  • Understand the commercial objectives of our clients by deep diving and investigating their market, trends, and target.
  • Guide directly supervised teams by establishing performance goals, providing periodic and detailed feedback on labor performance, and coordinating meetings to achieve professional development objectives.
  • Manage administrative processes.
  • Foster and promote an empathetic and respectful culture within the Operations team and guarantee effective interaction between the different areas of Macarta, permeating this dynamic regionally in the projects and requirements that demand it.
  • Tell the story behind customer KPIs, confidently interpreting trends and making recommendations based on Amazon digital marketing analytics.
  • Request monthly billing from customers.
  • We Need a Person With: Completed or in progress of a Marketing degree or related fields.
  • Fluent English: proficiency to discuss, write, and carry out presentations.
  • Analytical skills capable of identifying and anticipating opportunities to increase customer profitability.
  • Intermediate Excel skills to handle functions like Vlookup and pivot tables.
  • Strong problem-solving skills and capability to adapt to changing campaign requirements and client needs.
  • Previous experience in account management or sales.
  • 5+ years of experience as a people manager leading teams.
  • Demonstrated experience managing teams in search and/or performance teams.
  • Experience with E-Commerce, Digital Marketing, Retail Media, and/or Performance Media is a plus.
  • Extremely organized with keen attention to detail.
  • Capable of self-managing and multi-tasking in a fast-paced environment.
  • Ability to lead, motivate, and develop teams, establishing a collaborative, high-performance work environment.
  • Capable of working in a dynamic environment and handling multiple priorities.
  • What We Consider as a Plus: Spanish language skills.
  • Advanced Excel/Sheets skills.
  • Experience with project management programs.
  • Experience with Marketplace campaigns.
  • Certifications in Google Ads and Shopping.

Informações Adicionais

  • Quantidade de Vagas 1
  • Jornada Não Informado
 

Envie esta vaga para um amigo!

 

Cadastro Inicial

Preencha os campos abaixo
  • Ao criar uma conta, você aceita nossa Política de Privacidade e nosso Termo de Adesão
 

Acesse sua Conta

Preencha os campos abaixo

ou acesse com seu provedor
 

Recuperação de Dados de Acesso

Informe seu e-mail cadastrado