Vaga de parceiro

Senior Business Analyst (ConnectWise) - São Paulo / SP

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Detalhes da Vaga

  • Escolaridade Não Informado
  • Segmento Não Informado
  • Salário Não Informado
  • Área de AtuaçãoDiversos / Outros

O que você irá fazer

  • You will work with the latest technologies, be involved in product development, and communicate directly with the Customer.
  • You will be part of a flexible, transparent environment and work alongside a team of experts from various backgrounds.
  • This is your chance to make a difference and influence a ground-breaking product in the cloud industry.
  • CUSTOMER ConnectWise is the world''s leading software company dedicated to the success of IT solution providers.
  • Our vision is to power a thriving IT ecosystem that transforms possibilities for SMBs by empowering IT solution providers with unmatched software, services, and community to achieve their most ambitious goals.
  • PROJECT The tools being developed are used by IT service providers to automate activities for small and medium-sized businesses (SMBs), such as backup/restore, security, and administrative tasks on Microsoft 365 tenants.
  • Project technologies include: .
  • NET 8, Angular, Oracle NetSuite, MS Dynamics CRM, Salesforce.
  • Job Description Lead end-to-end business analysis for the migration project from Oracle NetSuite and Microsoft Dynamics CRM to the target software infrastructure, ensuring alignment with business objectives.
  • Conduct detailed requirements gathering by collaborating with stakeholders, technical teams, and end users to understand current processes and define future needs.
  • Perform gap analysis between existing and proposed systems, identify key integration and data migration challenges, and develop solutions to bridge differences.
  • Document business processes, use cases, and data flow diagrams for clarity across business and technical teams.
  • Facilitate stakeholder workshops, user acceptance testing (UAT), and change management activities, acting as a bridge between business users and IT teams.
  • Monitor and report on project progress, risks, and dependencies from a business analysis perspective, contributing to project planning and governance.
  • Qualifications 5+ years of experience as a Business Analyst, with at least 2 years in senior or lead roles focusing on system migration or enterprise software implementation projects.
  • Strong knowledge of ERP and CRM systems, particularly Oracle NetSuite and Microsoft Dynamics CRM; experience with their data models, workflows, and configurations.
  • Proven ability to manage complex data and process migration projects, including scoping, mapping, and validation of legacy-to-new system transitions.
  • Excellent analytical and documentation skills, with proficiency in tools like Microsoft Visio, Lucidchart, etc.
  • Effective stakeholder management skills, including experience working across business units and with technical teams.
  • Bachelors degree in business, information systems, or a related field (Masters preferred).
  • Advanced English proficiency.
  • WOULD BE A PLUS Certification in business analysis.

Informações Adicionais

  • Quantidade de Vagas 1
  • Jornada Não Informado
 

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