Vaga de parceiro

Sap ams technical project manager - São Paulo / SP

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Detalhes da Vaga

  • Escolaridade Não Informado
  • Segmento Não Informado
  • Salário Não Informado
  • Área de AtuaçãoDiversos / Outros

O que você irá fazer

  • 30pm Brazil - 10.
  • 30 pm Brazil and flexible to coordinate on P1 ticket during India night shift /brazil shift ( 1:30 pm brazil -10.
  • 30pm Brazil).
  •   Proactive and ownership driven Project Managed who is result oriented.
  •   Good communication and collaboration working with Client stakeholders and Internal consultant to resolve User tickets.
  •           To be part of a strong, diverse and global operations team, managing a very complex and dynamic environment.
  •           Deliver customer requirements, and have a strong understanding of how it relates to the customers daily operations.
  •           Focus on service quality, service availability, and operational capability in conjunction with relevant processes and performance management.
  •           To conduct periodic reviews such as: daily team meetings, weekly burn reports, monthly trends/KPI review, and quarterly business reviews (QBRs).
  •           Manage financial target and margins of the contract with focus on retaining and growing existing resources           Maintain good relationship with both internal and with the customer           Demonstrate the ability to drive the team to solve problems and to develop a strong technical capabilities, accomplishing the KPIs established in the contract           To participate in the war rooms and management meetings.
  •           Experience in a people management role, leadership without reports/authority           Strong acumen to understand the business needs and ability to manage services in a very dynamic environment           Knowledge and experience with SLAs, KPIs.
  •           Good overall understanding of SAP ECC, functional and/or technical SAP application knowledge.
  •           Proven working experience in team management           Ability to deliver high quality reports           Strong spoken and written skills in English           Strong working knowledge of Microsoft Office Pre requisites           A BS/MS degree in Computer Science, Engineering or a related subject is preferable.
  •           Advanced English skills is a must

Informações Adicionais

  • Quantidade de Vagas 1
  • Jornada Não Informado
 

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