Vaga de parceiro

Sales Support Officer - São Paulo / SP

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Detalhes da Vaga

  • Escolaridade Não Informado
  • Segmento Não Informado
  • Salário Não Informado
  • Área de AtuaçãoDiversos / Outros

O que você irá fazer

  • Withits subsidiary CEVA Logistics, a world leader in logistics, and its air freightdivision CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offerits customers a complete and increasingly efficient range of new shipping, land,air and logistics solutions.
  • Committed to the energy transition in shipping, and a pioneer in the use ofalternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by2050.
  • Through the CMA CGM Foundation, the Group acts in humanitarian crises that requirean emergency response by mobilizing the Group-s shipping and logistics expertiseto bring humanitarian supplies around the world.
  • Present in 160 countries through its network of more than 400 offices and 750warehouses, the Group employs more than 150,000 people worldwide, including 2,900in Marseilles where its head office is located.
  • SCOPE OF RESPONSABILITIES:Process quotation requests with all detailed information needed and according toGroup requirements; Follow up quotation withPricing Department; Forward quotations to Customer, follow up and the requoting of proposals asneeded; Promptly respond Customer questions providing all information and supportnecessary; Pro-actively Identify opportunities to expand business through the customeralready in quotation process by offering others solutions best fitted to theirneeds, taking into account all solutions offered by the Group and its interests,ensuring compliance to the Group Quality, Safety and Security Policies.
  • Follow the procedures and make the correct use of too ls; To reach thetargets which are in line with our mission; To provide support to customer in relation to business issues whenever necessary,mainly to use our corporate tools (My Prices, Daily Position and so on); Issue monthly statisticson customer performance to improve negotiation wheneverpossible; Effective collaboration and Alignment with Outside Sales and other team members; Continuous alignment with Pricing and Customer Care; Assist Dispute team on solving disputes, whenever required; Engage the team in line with management strategy; Be the focal point aboutimprovements to be implemented in the area; Attend more strategic portfolio of customers, such as global accounts, strategiccustomers in the region, international freight forwarders, etc; Provide regular studies within his/her region/area with potential business to bedeveloped; EXPECTED RESULTS:To provide quotation to Customer as faster as possible, by the best way and aimingto generate business and achievement of results; To guarantee a good relationshipwith Customers in order to ensure their retention and loyalty; To guarantee a goodrelationship and alignment with internal departments in order to better attendcustomer-s needs; To support the management and to promote into the team theinstructions and procedures defined.
  • EDUCATION & EXPERIENCE REQUIREMENTSDEGREE:Degree Required Business Administration, Logistics, Comex and relatedIT AND SYSTEM REQUIREMENTS:GOOD KNOWLEDGE OF MICROSOFT OFFICE:Word, Excel, Power PointLANGUAGE:EnglishEXPERIENCE:Minimum years of experience in Sales Support/ShippingRELATIONSINTERNAL:Customer Care, Trade, Logistics, E-Commerce, Outside SalesEXTERNAL:Customers, SuppliersCome along on CMA CGM-s adventure !

Informações Adicionais

  • Quantidade de Vagas 1
  • Jornada Não Informado
 

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