Vaga de parceiro

Quality Assurance (Qa) Operator - São Paulo / SP

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Detalhes da Vaga

  • Escolaridade Não Informado
  • Segmento Não Informado
  • Salário Não Informado
  • Área de AtuaçãoDiversos / Outros

O que você irá fazer

  • This role is responsible for reviewing talent pre-stream setup, observing live sessions, verifying that agency guidelines are followed, and escalating issues when necessary.
  • The QA Operator plays a critical role in supporting talent performance, stream quality, and viewer engagement outcomes by serving as the front line of quality control.
  • **Key Responsibilities**:- Monitor and log live streams across platforms to ensure compliance with agency standards- Verify that all **pre-stream checklist items** are completed before sessions begin and have suitable technical ability to troubleshoot issues experienced by our talent.
  • - Evaluate real-time stream conditions: camera setup, lighting, engagement quality, and presence of chat activity- Identify and flag issues in real-time to the QA Specialist, including technical disruptions, rule breaches, or quality concerns- Maintain documentation of stream performance using standardized QA scorecards- Collaborate with Talent Management team to cross-verify talent availability and stream expectations- Participate in post-stream review discussions to provide observations and improvement feedback- Ensure talent adherence to marketing strategies and brand tone during streams**Skills & Qualifications**:- Experience in livestreaming moderation, or QA/content monitoring roles is a plus- High attention to detail and ability to observe across multiple simultaneous streams- Good technical knowledge to provide L1 support to resolve technical issues experienced prior to streaming- Basic understanding of streaming platform functionality and stream behavior- Strong communication and reporting skills- Comfortable working with spreadsheets, Airtable, or QA forms- Professionalism and discretion with sensitive or explicit content- Able to work evenings, weekends, or flexible shifts as required- Fluent English speaking ability**Why Join Us?**- Be part of a team that ensures quality and consistency in a high-performance streaming environment- Learn about digital content operations and creator success frameworks- Opportunity to grow into QA Specialist or cross-train in Talent/Content functions

Informações Adicionais

  • Quantidade de Vagas 1
  • Jornada Não Informado
 

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