Vaga de parceiro

Operations Associate Onboarding - Barueri / SP

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Detalhes da Vaga

  • Escolaridade Não Informado
  • Segmento Não Informado
  • Salário Não Informado
  • Área de AtuaçãoDiversos / Outros

O que você irá fazer

  • They manage the relationship between these companies and the technology team to assure integrations and data sharing are enabled supporting the roll out of the company program.
  • ResponsibilitiesOnboarding carriers to the clients platform - using creativity to solve unique and changing problems, solutioning to decide how a carrier will share its tracking information with the other players through integration or other methods; Leading carrier calls, setting follow-up tasks and action items; Ability to navigate and understand enterprise level software & diagnose and solve complex technical and operational problems; Understanding customer and company business objectives to determine and execute on carrier onboarding and compliance goals; Providing regular updates on onboarding and compliance progress to customers; Direct, independent, and regular interaction with customers including presentations and decisions on what work to take on and how to best go about taking on that work; Maintaining clear, updated, and accurate records in clients Salesforce CRM as well as updating other relevant internal documentation; Collaborating cross-functionally with Marketing, Sales, and Engineering to streamline processes and improve the product; Completing strategic projects as assigned and collaborating to complete company and department objectives; Acting as a stakeholder and a voice for Operations and carriers, providing product feedback and serving as a product subject matter expert; Responsible for achieving individual quarterly objectives and business KPIs.
  • IdiomasInglês - Nível Fluente e Espanhol - Nível Fluente Outros requisitosFluent in Portuguese, English and Spanish Bachelor's degree from an accredited university Proficient in MS Office, Google Apps, and CRM tools a must Customer facing experience is required Experience in logistics or SaaS a plus Excellent analytical, written and verbal communication skills Independent and detail oriented Teamwork oriented attitude #J-18808-Ljbffr

Informações Adicionais

  • Quantidade de Vagas 1
  • Jornada Não Informado
 

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