Vaga de parceiro

Operations Agent - Duque de Caxias / RJ

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Detalhes da Vaga

Position Requirements Communication skills Ability to communicate clearly (Spoken/Written) using positive language Effective listening/Empathy/Attentiveness Ability to manage difficult interactions (Patience/Self control/Depersonalization) Organization skills: Methodical/Attention to detail Problem solving oriented (Decisive) Efficiency (Managing time, Multitasking) Goal-oriented focus (Productivity, CSat) Personal skills Responsibility (Commitment) Willingness to learn/Adaptability Confidence/Self-Sufficient (Autonomous) Collaboration (Teams, Stakeholders) Positive attitude Experience Ideally, previous experience in contact centers and/or specifically operational reservations management at Hotels, TTOO, Travel agencies, OTAs Qualifications Ideally, University graduate or recognized diploma in a field of Hospitality and Tourist or any related field Mandatory good spoken and written English.

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