Vaga de parceiro

.Net Full Stack Production Support - Praia Grande / SP

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Detalhes da Vaga

  • Escolaridade Não Informado
  • Segmento Não Informado
  • Salário Não Informado
  • Área de AtuaçãoDiversos / Outros

O que você irá fazer

  • You will be working as a consultant directly with clients US Clients.
  • We offer: 100% Remote Position $27 USD per hour Depending on Experience Title: .
  • Net Full Stack Production Support Job Description Join the PRM (Production Reliability Management) Team as a key contributor responsible for managing and resolving application incidents across a complex ecosystem of .
  • NET and web-based systems.
  • Your technical expertise will ensure application stability, optimal service levels, and a high-quality end-user experience.
  • Key Responsibilities: Receive, log, and resolve incidents submitted to the PRM Team, with a strong focus on .
  • NET and web-based application ecosystems.
  • Proactively monitor application performance using toolsets to detect issues before they impact users.
  • Troubleshoot and resolve issues across the full stack, including .
  • NET backend services, APIs, and web front-end components.
  • Apply deep understanding of .
  • NET, Java, JavaScript, and related frameworks to triage incidents and identify root causes.
  • Lead critical incident escalations: coordinate communication, manage incident bridges, and work toward resolution or viable workarounds.
  • Facilitate rapid recovery during outages and drive post-incident root cause analysis and long-term remediation strategies.
  • Collaborate with development and support teams to continuously improve the reliability of .
  • NET/web applications.
  • Complete and track support tickets through resolution, ensuring timely and effective communication.
  • Basic Qualifications: Bachelors degree or current enrollment in Computer Science, Information Systems, or a related field.
  • Strong hands-on experience with .
  • NET technologies (C#, ASP.
  • NET, .
  • NET Core), including debugging and troubleshooting production issues.
  • Familiarity with Java-based applications and hybrid architectures.
  • Solid understanding of front-end technologies such as Angular, React, JavaScript, HTML, and CSS.
  • Experience writing complex SQL queries and working with relational databases (SQL Server, Oracle, DB2, or Sybase).
  • Minimum 4 years experience in ITIL-based Incident and Problem Management, with proven ownership of service incidents from detection to resolution.
  • Working knowledge of ITIL best practices and service management principles.
  • Experience with reporting and analytics tools such as SSRS to analyze trends and inform decisions.

Informações Adicionais

  • Quantidade de Vagas 1
  • Jornada Não Informado
 

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