Vaga de parceiro

Marketing Operations Specialist - São Paulo / SP

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Detalhes da Vaga

  • Escolaridade Não Informado
  • Segmento Não Informado
  • Salário Não Informado
  • Área de AtuaçãoDiversos / Outros

O que você irá fazer

  • Built from the ground up to be masterfully unified and scalable, the award-winning Cloudbeds Platform brings together built-in and integrated solutions that modernize hotel operations, distribution, guest experience, and data & analytics.
  • Behind the Cloudbeds platform is a growing team of 650+ employees distributed across 40+ countries speaking 30+ languages.
  • We are engineers and designers, hotel managers and travel agents, and experts on everything from big data to e-commerce to compliance.
  • The Cloudbeds team comprises the brightest minds in technology and hospitality working to solve the industry''s biggest challenges.
  • From the beginning, we''ve believed that our people are our greatest asset, so we founded the company as #RemoteFirst, #RemoteAlways with shared core values and tenets that allow our team to thrive.
  • This means we:- Embrace Remote First, Remote Always culture- Hire the best people around the world; - Prioritize our customers and results over titles- Foster an inclusive culture that celebrates bold thinking and diverse perspectives; - Offer open vacation time, flexible paid holidays, and company-wide mental health days; - Provide access to professional development, including manager training, upskilling and knowledge transfer**Job Purpose**:You will play a critical role in owning the lead flow process within our marketing automation platform, ensuring that leads are scored accurately and processed efficiently before being delivered to Salesforce.
  • You''ll have a massive impact by closely partnering with Sales, Marketing, and CS/ IT teams.
  • Your primary objective will be to uphold the efficiency of our marketing systems, leaving no stone unturned.
  • This role hinges on your analytical prowess, meticulous attention to detail, poised professionalism, and exceptional teamwork skills.
  • It''s a position where precision meets collaboration, resulting in a harmonious achievement that resonates throughout the organization.
  • **Location**: LATAM /Europe**Essential Functions**:- Monitor the lead flow process in our marketing automation platform (Account Engagement aka Pardot), ensuring the correct leads are scored, processed, and delivered to Salesforce.
  • - Advise on campaign optimization, including recommending audience segmentation and enhancing efficiency in campaign setups.
  • - Coordinating and supporting integrations with third-party apps, plugins, and tools.
  • (Qualified, Groove, Chilipiper, LeanData, Rattle)- Assisting in identifying and resolving data anomalies and errors; maintaining a high level of data integrity.
  • - Supporting the team in daily troubleshooting, bug fixing, and end-user support.
  • - Providing system administration support, especially related to user permissions, custom objects, and workflows.
  • - Working closely with other teams to capture and identify business requirements for CRM implementation.
  • **Knowledge Skills and Abilities**:- 2+ years experience of managing MAP (Marketing Automation Tools) like Account Engagement ( aka Pardot), Hubspot or Marketo and all-round Marketing Tech stacks- 2+ years of Salesforce experience.
  • Salesforce Admin or Pardot Consultant certification is a plus- Experience and familiarity with integrated tools such as Groove, Chilipiper, LeanData or Qualified.
  • - Ninja-like efficiency in Excel/Spreadsheet- Experience with Tableau CRM Analytics is Preferred but not mandatory- Deep understanding of digital user behaviors and interactions with Website and other components of marketing funnels (MAP, CRM).
  • - Experience in data hygiene and Merging and Deduplication Strategy in MAP and CRM- Ability to successfully define outcomes, manage expectations, manage cross-functional initiatives and meet deadlines based on project requirements- Medium experience with analyzing marketing data- Exceptional oral and written communication skills (both instructional and Informational business writing)- Ability to successfully define outcomes, manage expectations, manage cross-functional initiatives and meet deadlines based on project requirements- A great team player!**Education & Experience**:- Cloudbeds doesn''t require academic studies for this position.
  • We select based on experience and potential, not credentials- 2-3 Years of experience- Account Engagement (Pardot) Certified and Salesforce Admin preferred but not mandatory.
  • Hubspot certifications will also be taken into consideration.
  • LI-SD1Our company culture supports flexible working schedules with an open Paid Time Away policy and gives all team members the opportunity to travel and work remotely with great people.
  • If you think you have the skills and passion, we''ll give you the support and opportunity to thrive in your career.
  • If you would like to be considered for the role, we would love to hear from you!**Company Awards to Che

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  • Jornada Não Informado
 

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