Vaga de parceiro

Manager Operations - São Paulo / SP

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Detalhes da Vaga

  • Escolaridade Não Informado
  • Segmento Não Informado
  • Salário Não Informado
  • Área de AtuaçãoDiversos / Outros

O que você irá fazer

  • We bring a high caliber of scientific and clinical expertise to the development of drugs that address the worlds most challenging health concerns.
  • Our Clinical Research team, who powers our PPD® clinical research portfolio, are part of our leading global contract research organization (CRO).
  • PPD is a leading global contract research organization providing comprehensive, integrated drug development, laboratory and lifecycle management services.
  • At PPD, we are passionate, deliberate, and driven by our purpose- to improve health!- MedComm is truly an exceptional area at PPD.
  • We work to improve patient health by supplying top-quality medical information services to our clients, patients and health care providers.
  • We engage with health care professionals, regulatory agencies and pharmaceutical clients to help them navigate regulatory and compliance requirements around the world.
  • - As an Operations Manager you will manage a team of staff members for a particular program within the Medical Communications department and oversee the daily operations of the team.
  • - Summarized Purpose:- Manages the day-to-day operations of the program team.
  • Supports staff members so that contracted services are provided in accordance with client and company policies and procedures.
  • May interact with the client and internal groups to discuss and resolve issues impacting client operations.
  • Trains and supervises healthcare and non-healthcare, professional level program staff.
  • Develops, coaches, and mentors staff.
  • - Essential Functions:- May supervise program staff providing medical/clinical information, utilizing medical/clinical background to participate in, manage, and conduct quality review of medical/clinical work.
  • - Oversees and/or completes development of client reports and procedural documents.
  • - Maintains thorough program knowledge, with an emphasis on medical/clinical content (where applicable), troubleshoots program issues, monitors and ensures compliance with company policies and procedures including SOP''s, protocols, and other regulations by conducting quality monitoring of staff work.
  • - Acts as liaison between the client, program management and staff for operational issues such as workflow processes, available resources, and new initiatives impacting the program.
  • - Oversees all aspects of program training including conducting training, developing curriculum, and documenting and maintaining training records and curriculum.
  • - Acts as a resource for front line staff for assistance with managing their scope of service.
  • - May function as the front-line healthcare professional agent to cover services including but not limited to answering medical/clinical inquiries (where applicable) and documenting contacts, adverse events and product complaints.
  • - Manages staff, which may include interviewing and selection, job description preparation, professional development, goal setting, performance management, coaching and mentoring, employee counseling, and separations.
  • Approves courses of action on salary administration, hiring, corrective action, and terminations.
  • Reviews and approves time records, expense reports, requests for leave, and overtime.
  • Education and Experience:- Healthcare Degree (Bachelor''s Degree in Pharmacy or Nursing.
  • Or Associates Degree in Nursing with 2 years nursing experience)- Previous experience (comparable to 5+ years) in the healthcare or pharmaceutical industry with responsibilities involving counseling or providing medical information to include leadership experience (comparable to at least 1 year).
  • - Education may be substituted in lieu of some years of experience for advanced degrees such as Pharm.
  • D, Ph.
  • D.
  • or MS.
  • - In some cases, a second language may be required.
  • - Some programs may require a Pharm.
  • D.
  • - In most cases a license will be required.
  • - Note: Some countries (e.
  • G.
  • , Brazil) may allow for the following requirements: Other Life Science/Healthcare degrees (e.
  • G.
  • , Biomedicine).
  • - In some cases, an equivalency, consisting of a combination of appropriate education, training and/or directly related experience, will be considered sufficient for an individual to meet the requirements of the role.
  • - Knowledge, Skills and Abilities:- Strong leadership skills- Strong attention to detail and organizational skills- Effective verbal and written communication skills- Excellent problem solving and analytical skills- Demonstrated time management skills and multi-tasking skills- Strong interpersonal and decision-making skills- Ability to coach and train staff- Excellent language skills must be demonstrated if the position requires languages other than English- Ability to work in a team environment and/or independently as neededWorking Environment:- PPD values the health and wellbeing of our employees.
  • We support and encourage individuals to create a healthy and balanced environment where they

Informações Adicionais

  • Quantidade de Vagas 1
  • Jornada Não Informado
 

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