Vaga de parceiro

It Assistant (Remote) - Belo Horizonte / MG

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Detalhes da Vaga

  • Escolaridade Não Informado
  • Segmento Não Informado
  • Salário Não Informado
  • Área de AtuaçãoDiversos / Outros

O que você irá fazer

  • **Rock is a global leader in content marketing, with offices in four countries, so English is our official language.
  • Therefore, you will be tested on English language proficiency, and the results will be available by the end of the test.
  • Your goal as an IT Assistant is to provide software support for employees and assist with the maintenance and implementation of IT solutions.
  • Your impact:- Provide level 2 support for software and IT environment, helping rockers with their IT doubts and issues; - Communicate with stakeholders and ticket requestors; - Monitor ticket solution; - Align expectations with employees regarding support problem-solving and status; - Gather feedback from end users about system performance; - Install and upgrade antivirus software; - Set up new user accounts and profiles and handle password issues; - Responding in a timelymanner to service issues and requests.
  • What we''re looking for:- Bachelors degree in Software Engineering, Computer Science, Information Technology, or any other related field; - Basic knowledge of google workspace, Microsoft 365, system security, and troubleshooting; - Good communication skills; - An analytical mind with a problem-solving attitude; - Ability to provide technical support and resolve queries; - Ability to keep up with technical innovation and trends in IT; - Advanced English skills.
  • What we offer:- Remote job- Flexible hours- Work-from-home allowance- Meal Allowance- Parents benefits- Health and Dental insurance- Volunteer paid time off- Birthday and work anniversary days off- LinkedIn Learning- Gympass- Being part of a dynamic, talented team distributed around the world- Making an impact in a global, established but scaling startup where you will see the results of your work helping to drive us forward- Continuous growth opportunities for our customers, talent community, and Rockers**Other benefits may be available according to your location.

Informações Adicionais

  • Quantidade de Vagas 1
  • Jornada Não Informado
 

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