Vaga de parceiro

ICT Governance Officer - São Paulo / SP

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Detalhes da Vaga

  • Escolaridade Não Informado
  • Segmento Não Informado
  • Salário Não Informado
  • Área de AtuaçãoDiversos / Outros

O que você irá fazer

  • Monitor and ensure compliance with established policies and procedures, identifying areas for improvement and recommending corrective actions.
  • Support the development and periodic review of governance policies, ensuring they reflect current business needs and regulatory requirements.
  • Collaborate with internal departments to ensure that governance policies are communicated effectively and are understood by relevant stakeholders.
  • Ensure that governance policies are aligned with best practices in risk management, compliance, and IT governance frameworks (e.
  • g.
  • , ITIL, CoBIT, Lean, or Six Sigma).
  • Examine current IT workflows to uncover inefficiencies, bottlenecks, and areas for enhancement.
  • Create, document, and implement streamlined IT processes to enhance service delivery and boost overall operational efficiency.
  • Collaborate with IT teams to evaluate the performance of existing processes and recommend updates based on industry-leading practices.
  • Produce and manage detailed process documentation, including flowcharts, standard operating procedures, and operational guidelines.
  • Ensure all IT processes are aligned with organizational objectives and adhere to IT service management frameworks like ITIL.
  • Required Bachelors degree in Information Technology, Computer Science, Business Administration, or a related field Fluency in Portuguese and English Desired Experience in IT process and governance analysis or related roles.
  • Familiarity with process optimization and automation tools (e.
  • g.
  • , ServiceNow, BMC Remedy, JIRA).

Informações Adicionais

  • Quantidade de Vagas 1
  • Jornada Não Informado
 

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