Vaga de parceiro

Housekeeping Supervisor (Summer) - Panorama / SP

Disponível para Assinantes
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Detalhes da Vaga

  • Escolaridade Não Informado
  • Segmento Não Informado
  • Salário Não Informado
  • Área de AtuaçãoDiversos / Outros

O que você irá fazer

  • Coordinate and assign the daily housekeeping requirements.
  • This includes assignments to room attendants, common area cleaners, houseperson, quality control and team leads.
  • Monitor the productivity and progress of the various crews utilizing SMS.
  • Coordinate yearly deep cleans (including steam cleans) and assist with billing (creating invoices).
  • Assist the Housekeeping Manager with administrative functions such as scheduling, billing, payroll approvals, coding invoices and ordering supplies as needed.
  • Answer all incoming phone and radio calls (high volume).
  • Log any concerns and complaints and assign recoveries as necessary.
  • Follow up as required.
  • Department key inventory.
  • This includes making, assigning, and tracking keys.
  • Track and post room attendant incentive/bonus program.
  • Assist with data entry for various projects.
  • Maintain office cleanliness and filing.
  • Coordination of lost and found for the resort.
  • Establish and maintain a positive and fun work environment.
  • Keep lines of communication open.
  • Facilitate hands-on training and providing feedback to new HK Coordinators.
  • Delivering one-on-one coaching with team leads and coordinators.
  • Spend time in the field checking and cleaning rooms to keep current with operational practices and needs.
  • Ensure that employees meet or exceed productivity thresholds relative to pre-determined time allotments for specific units and areas.
  • Communicate any performance concerns with HK Manager.
  • Assist with recognition planning and implementation.
  • Attend weekly housekeeping meetings.
  • Communicate with guests and owners as needed to resolve conflicts or complaints.
  • Other duties as assigned by the Housekeeping Manager.
  • Experience/Requirements: Ability to perform with minimal supervision.
  • Superior telephone manners and strong interpersonal skills.
  • Ability to deal with people professionally.
  • Ability to effectively communicate both verbally and in writing.
  • Ability to prioritize and manage conflicting demands.
  • Ability to respond quickly in a dynamic and changing environment.
  • Ability to work individually as well as part of a team.
  • High flexibility with strong interpersonal skills that allow one to work effectively in a diverse environment.
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Informações Adicionais

  • Quantidade de Vagas 1
  • Jornada Não Informado