Vaga de parceiro

Gerente Sr De Cloud E Infraestrutura - São Paulo / SP

Disponível para Assinantes
Salvar nos Favoritos
  • Compartilhe:

Detalhes da Vaga

  • Escolaridade Não Informado
  • Segmento Não Informado
  • Salário Não Informado
  • Área de AtuaçãoDiversos / Outros

O que você irá fazer

  • Toimitamme joka päivä innovatiivisia ratkaisuja, jotka parantavat miljoonien ihmisten elämää ja yhdistävät työntekijät, yritykset ja kauppiaat ympäri maailmaa.
  • About the team:Edenred Global Technology organization is managing all IS/IT systems worldwide.
  • Within Global Technology, our Infra and IT operations team manages all infrastructure services (workplace, service desk, hosting, clouds, network and telecom, security, unified communications, O365, directories, ).
  • We manage the complete lifecycle of infrastructure including production, incident, change, projects, transformation and strategy and deliver state of the art services to Edenred end users.
  • As Head of Hosting for Brazil, you are responsible to deliver quality hosting services in the geographical zone for all business lines (Employee Benefits, Mobility, Payment).
  • Position Goals:Management of Brazil Hosting services composed of Public (Azure and AWS) and Private cloud (7 Datacenters).
  • Support of critical business applications in relation with main Brazil Business Units & external providers.
  • Leading a team of 19 people (5 direct positions, 18 indirect positions).
  • Contribution to main transformation projects (cloud migration, DC Consolidation) & Run (operational excellence, vulnerabilities management in relation with Security teams, remediation, etc.
  • )Direct reporting to the Regional Infrastructure Director (based in Mexico) as part of a regional organization (hosting, network, workplace, transversal services).
  • Direct collaboration with worldwide CoEs (Hosting, Network, Workplace) based in Europe & ITSM team.
  • Main Responsibilities/tasks:Management:Lead the Brazil Hosting Team.
  • Act as a local point of escalation for Service Management during a crisis or critical incident.
  • Provide support and guidance for the service management team on the Incident Problem and Change Management process.
  • Work closely with relevant Business Unit/Business Line leaders and their IT leaders.
  • Act as linking pin/translator: explain global priorities going down to Business Units and defend Brazil Business Unit requirements.
  • Support the Weekly and Monthly Service Management Governance.
  • Cooperate closely with all other Infrastructure teams and other teams (Architecture, Front/Middle/Back Office applications, Security, PMO and Finance).
  • Operation:Deliver best in class Hosting services (Private and Public Cloud) to all Business Units.
  • Develop and publish regular dashboards and KPIs to all stakeholders.
  • Monthly dashboards will include service availability, project status budget follow up and process/quality measures and assets inventory.
  • Monitoring, Service Management in America and Globally.
  • Work with BUs/BLs to optimize infrastructure services consumption and costs.
  • Contribute to global Infrastructure and IT Operations Services worldwide.
  • Continuously propose service improvement and new functionalities.
  • Portfolio and project:Budget:Define and manage Hosting budget for Brazil Infrastructure (P&L / chargeback).
  • Explain/improve the value delivered for all Brazil based BUs.
  • Provide input and contribute to the BU and BL 3YP.
  • Project portfolio:Understand zone Business Units/Business Lines strategy, priorities, challenges.
  • Accompany and facilitate BUs/BLs cloud adoption strategy.
  • Represent Americas Hosting in Brazil zone and ensure the rollout of the Group Infrastructure strategy.
  • Contribute to Infrastructure Americas Centers of Expertise (COE) projects deployment in the country.
  • Develop a risk culture approach (operational, financial, security), propose mitigation plan to reduce risk.
  • JOB REQUIREMENTS:Bachelors Degree in IT related areas.
  • 10 years minimum of professional experience in Infrastructure management.
  • Good technical skills in Cloud (public).
  • Technical Knowledge in Datacenter Management and Network.
  • Transversal and vertical Team management.
  • Financial and project management skills.
  • Great intellectual agility and ability to deal with multiple topics in parallel.
  • Rigor in organization, formalization, planning and solution oriented.
  • Strong appetite in service delivery and End User experience.
  • Excellent interpersonal relationship ability.
  • Fluent in Portuguese and English (other languages appreciated: French, Spanish).
  • Apply now and Vibe with Us!About UsThe Edenred State of mind - Olemme erityinen yritys.
  • #J-18808-Ljbffr

Informações Adicionais

  • Quantidade de Vagas 1
  • Jornada Não Informado
 

Envie esta vaga para um amigo!

 

Cadastro Inicial

Preencha os campos abaixo
  • Ao criar uma conta, você aceita nossa Política de Privacidade e nosso Termo de Adesão
 

Acesse sua Conta

Preencha os campos abaixo

ou acesse com seu provedor
 

Recuperação de Dados de Acesso

Informe seu e-mail cadastrado