Vaga de parceiro

Field Service Technician - São Paulo / SP

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Detalhes da Vaga

  • Escolaridade Não Informado
  • Segmento Não Informado
  • Salário Não Informado
  • Área de AtuaçãoDiversos / Outros

O que você irá fazer

  • LTD is a high-tech enterprise gathering R & D, production and marketing of laser equipment at one, the headquarters is located in Jinan high-tech zone.
  • BODOR is a rapidly growing company owning over 1,500 employees.
  • It is also the first listed company in the laser cutting machinery industry of north China.
  • R & D capability and development speed of BODOR laser have become the benchmark of China''s high-end mechanical intelligent manufacturing industry.
  • At the beginning of establishment, BODOR set up its R & D center in China and Switzerland.
  • With strong R & D capability, BODOR emerged with unique technical advantages among competitors.
  • Up to now, BODOR sells to more than 150 countries over the world.
  • BODOR always puts technological innovation as core power of company, after years of rapid development, BODOR obtained many intellectual property rights.
  • **Summary**:To support customers with BODOR.
  • Responsible for offering technical advice to the customers and after-sales service in the field.
  • **Responsibilities**:- Assist personnel and customers with troubleshooting of the laser machines mechanical and electrical problems, and take appropriate action to resolve customer issues.
  • - Track technical issues and incoming requests from customers.
  • - Manage schedule and follow up with customers in territory to ensure customer is optimizing the use of the lasers.
  • - Perform mechanical repair on laser machines at customers location, and ability to determine if the repair will require special resources or parts.
  • - Understand layout drawings and blueprints in the installation of equipment.
  • - Develop and maintain a (replacement) parts list and ensure the parts are in stock by effectively communicating with relevant customers, staff, vendors and manufacturers.
  • - Identify safety issues on the machines.
  • - Provide customer trainings.
  • - Write and compose service reports and expense reports.
  • - Perform failure mode analyses and make upgrade recommendations.
  • - Assist with the final integration and commissioning of complex automation projects as needed.
  • - Assist with heavy mechanical moves, such as loading/unloading of equipment onto trucks as needed.
  • - Regular travel within assigned territories.
  • - 75% travel required.
  • - Other duties as assigned.
  • **Basic Qualifications**:- Associate degree in mechatronic, automation engineering, mechanical/electrical engineering or equivalent with 2+ years experience on automated CNC machines.
  • - Recent experience of installing, repairing and diagnosing problems of automated CNC machines.
  • - Familiar with engineering software, such as SolidWorks, AutoCAD, etc.
  • - Able to read and interpret electrical and mechanical drawings and test equipment.
  • - Excellent verbal and written communication skills.
  • - Demonstrated technical writing skills- Proficiency in Microsoft Word, Excel, and remote communications.
  • - Proficient at working independently and as part of a team in a fast-paced environment.
  • - Self-driven and responsible.
  • - Ability to work under pressure.
  • - Ability to travel as required (local and domestic).
  • - Ability to lift 50 lbs.
  • **Preferred Qualifications**:- Bachelors Degree in mechatronic, automation engineering, or electrical engineering from an accredited university.
  • - 5+ years related experience on automated CNC machines.
  • **Perks**:- Competitive compensation package- **If interested in this outstanding opportunity, please submit your resume by responding to this job posting!

Informações Adicionais

  • Quantidade de Vagas 1
  • Jornada Não Informado
 

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