Vaga de parceiro

Field Service Manager - São José dos Campos / SP

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Detalhes da Vaga

  • Escolaridade Não Informado
  • Segmento Não Informado
  • Salário Não Informado
  • Área de AtuaçãoDiversos / Outros

O que você irá fazer

  • Document customer expectations, fleet health and technical issues raised during customer visits in periodic written customer contact reports.
  • Collect and communicate voice of the customer and provide technical advisement to internal Collins aftermarket teams regarding customer concerns.
  • Report significant product performance issues from the field to Collins internal stakeholders.
  • Manage the overall customer relationship as part of an effective customer core team consisting of the Airline Support Manager, Customer Business Director, Product Performance Manager and contacts from other Collins business units.
  • Assist customers engineering, maintenance, quality, material, purchasing, production and training personnel in the operation, maintenance, repair and installation of Collins products.
  • Awareness of customers spares, repairs and warranty and account receivable requirements as they relate to Collins.
  • Work together with cross functional team including sales, peer FSMs/ASMs in region, field service and engineering from other business units to handoff issues.
  • Approximately 30% travel is required, mainly local travel to customer facilities in the Sao Paulo area.
  • Occasional international travel to other customers in Latin America and/or a Collins facility can be required.
  • The FSM will work closely with the Collins Customer & Account Management team on business initiatives to develop meaningful relationships with regional customers.
  • RTX is An Equal Opportunity/Affirmative Action Employer.
  • All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
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Informações Adicionais

  • Quantidade de Vagas 1
  • Jornada Não Informado
 

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