Vaga de parceiro

F&A BPO Delivery Leader - Curitiba / PR

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Detalhes da Vaga

Responsibilities: Strategically focus on client satisfaction, maintaining client communication, and overall management of the client relationship.
Serve as the primary management contact and maintain contact with clients at a leadership level.
Lead teams in delivery and develop personnel to ensure efficient operation of the function.
Identify areas for continuous improvement, implement changes, and measure the level of improvement.
Exhibit a high degree of initiative and analytical skills to handle and solve complex problems with minimal impact to the enterprise and the client.
Be viewed as an expert resource and maintain a good working relationship with both internal and client management.
Demonstrate strong leadership qualities, decision-making abilities, and strong business judgment.
SKILLS More than 20 years of experience in managing delivery for large accounts in FAO domain.
Strong domain knowledge in P2P, R2R, O2C.
Hands-on experience in implementing transformation programs for clients including RPA and AI.
Possess a blend of both business and technical skills with the ability to translate business needs into deliverable solutions.
Proficient in PowerPoint, Word & Excel.
Excellent interpersonal skills, innovative thinking, and capability to ideate solutions and frameworks.
Candidates who have supported Presales/Solution teams in the past will have an added advantage.

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