Vaga de parceiro

F&A BPO Delivery Leader - Curitiba / PR

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Detalhes da Vaga

Drive transformation program Ensure 100% delivery within SLA client commitments.
Strategically focused and responsible for client satisfaction, maintaining client communication, the overall management of the client relationship Serves as the primary management contact.
Maintains contact with client at a leadership level Leads teams in the delivery Develops and evaluates personnel to ensure efficient operation of the function.
Identifies areas where continuous improvement can be applied, implements the change, and measures the level of improvement.
Exhibits a high degree of initiative and analytical skills to handle and solve complex problems with minimal impact to the enterprise and the client Viewed as an expert resource, maintains a good working relationship with both internal and client management Demonstrates the ability to lead by example and motivate professional level staff Displays strong leadership qualities, decision making abilities, and strong business judgment Possesses strong personnel management skills.

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