Vaga de parceiro

Enterprise Account Manager - Brasília / DF

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Detalhes da Vaga

  • Escolaridade Não Informado
  • Segmento Não Informado
  • Salário Não Informado
  • Área de AtuaçãoDiversos / Outros

O que você irá fazer

  • This is extremely hard for many organizations, as they tend to overprovision to allow for future scaleWe are a cloud-first, full-service Microsoft partner, among the top 1% of all Microsoft Gold partners nationwide, committed to delivering innovative technology solutions that solve human challenges.
  • We are compelled by our core values to drive groundbreaking results for clients across all company sizes, geographies, and industries.
  • The ESS team delivers full lifecycle solutionsfrom project inception and planning, through deployment to ongoing support and maintenance.
  • As a trusted partner, we provide software and services through collaborative solutions.
  • In the complex game of licensing, we win by helping our customers to crack the code.
  • **ESS, headquartered in Tempe Arizona (US) is growing fast and we are looking for outstanding Enterprise Account Managers **responsible for selling large Microsoft-centric Professional and Managed Services engagements to new and existing clients.
  • **Mission**Reporting to the CEO, and the Director of Sales, the Enterprise Account manager is responsible for driving sales at ESS and coordinating with the internal team the solution delivery.
  • **Responsibilities****Account Planning**- Drives conversations with customers that present the strategic alignment between the customer objectives and support contract to set a long-term strategy for consumption aligned to those priorities.
  • Develops a program, identifies executive sponsors for a contract, and prioritizes engagements to address strategic outcomes and drive customer success.
  • - Plans a portfolio of work (e.
  • G.
  • , Support programs, implementation projects, success engagements) to drive outcomes aligned with customer''s prioritized solutions and workloads.
  • Creates opportunities for support contract renewals and upsell.
  • **Sales and opportunity closing**- Drives significant new revenue from Microsoft products by upselling and cross-selling.
  • - Develop and expand relationships within the customer base.
  • - Ensure customer expectations and obligations are fulfilled and Microsoft is a net promoter of ESS.
  • - Work closely with internal teams: including Professional Services, Engineering, Marketing, etc.
  • , to address customer issues, challenges, and success factors.
  • - Work closely with Microsoft and product management to understand new requirements and upcoming product releases, considering advancing sales motions within the customer organization.
  • - Anticipate and understand the needs, requirements, and/or pain points of Microsoft as a global organization and propose potential solutions.
  • - Manage accounts of all sizes by acting as ESS representative externally with clients and internally by working with direct reports and supporting positions**Customer Relationship Management**- Learns customer engagement role and develops foundational relationships with key customer stakeholders (e.
  • G.
  • , Information Technology Directors, Chief Technical Office [CTO], Chief Innovation Officer [CIO], Business leaders) and technical professionals to enable quality solution delivery.
  • - Gathers information on the business and Information Technology objectives for customer organizations, identifies customer needs, and creates a shared plan to support outcomes.
  • Captures and anticipates new customer needs and outcomes identified during the delivery of support programs, success engagements, and other projects.
  • **Consumption and Delivery Execution**- Takes ownership for team coordination and connects identified opportunities, questions, and/or issues from customer organizations.
  • Leads complex internal ESS technical/sales teams or partners to address, to ensure progress across solution areas.
  • Identifies and mitigates blockers to customer success goals.
  • **What you will bring**5+ years of successful enterprise software sales, customer success, account management or business development experience, experience closing complex agreements/dealsMust have strong sales aptitude, excellent relationship-building skills, cloud & AI skillset and a consultative sales approach, with experience with implementation of enterprise software in a SaaS company preferred.
  • Prior sales experience with Microsoft and a deep understanding knowledge of Microsofts Ecosystem, including Enterprise on-premises, hybrid, and cloud software and services portfolio, with emphasis across the entire Microsoft stack, including Azure, Dynamics365, M365, Data and AI, Security, Copilot, etc.
  • and Microsofts Industry cloudsAbility to develop executive-level (CxO) relationships lead strategic initiatives with customers and present ESS value proposition to C-level executives.
  • Ability to work with partners to drive technical solutions to support ESS portfolio with Microsoft.
  • Ability to work with product management team to create new sol

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