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Director, Project / Programme Execution - São Paulo / SP

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Detalhes da Vaga

  • Escolaridade Não Informado
  • Segmento Não Informado
  • Salário Não Informado
  • Área de AtuaçãoDiversos / Outros

O que você irá fazer

  • Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients.
  • We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.
  • Transition: Overall management of the client Transition project for clients.
  • Use of the standard Transition tools to effectively manage a Transition and optimize client experience.
  • Management of a Transition plan to ensure it is in-line with agreed upon client expectations.
  • Coordination of and collaboration with Workstream leads to identify key tasks to Transition (e.
  • g.
  • , HR, Sourcing, JLLT, Finance, Commercial, Business Technology) Ensure all workstream leads actively participate during Transition and provide required information timely.
  • Ensure the completion of all data templates.
  • Clearly define and align Transition scope relative to contractual documents, escalating scope differences or change requests appropriately.
  • Monitor the progress toward the implementation date and escalate as required to stay on schedule.
  • Ensure an effective handover from Transition to the account team.
  • Apply agreed upon key protocols for the project (communications, meetings etc.
  • ) Clarify and communicate project objectives including detailed understanding of client expectations, status of deliverables and success criteria.
  • Constantly and proactively communicate to all Key Stakeholders throughout the Transition project.
  • Ask probing questions to identify risk and, working with appropriate JLL Account, Platform, Workstream and client resources, develop timely mitigation plan.
  • Lead Transition meetings and facilitate progress, issue, and risk identification.
  • Support solutioning and yellow pads as required.
  • Effectively monitor and manage the Transition budget.
  • Participate in Client Presentations as required.
  • Stabilization: Partner with Success leader and workstream leads, 1-3 months post Go-live to perform account basics such as putting vendors under long form contracts, running invoices and variance reports, running dashboards with real data.
  • Optimization: Provide hyper-support and remain engaged along with team members for key services for 2-3 months post-stabilization.
  • PMO: Collaborate closely with other implementation Managers and PMO team to identify and implement industry-leading processes for transition and program management.
  • Key Performance Measures Transition Scope: Ensure clarification of Transition scope before onset of project Identify/escalate changes to agreed Transition scope so remains aligned with agreed schedule and budget.
  • Transition Schedule: Ensure schedule for agreed scope and budget is delivered within time planned.
  • Transition Budget: Control approach and scope so cost of Transition is within agreed Transition budget.
  • Customer Satisfaction: Scores and comments reflect end-user satisfaction, and continuous improvement.
  • Change Management: Facilitate change management activities with cross-functional team members and stakeholders to understand and ensure adoption of the change.
  • Prepare change management strategies as required: Client Readiness Transformation Transition Communication Capabilities Leadership Skills: A leader with exceptional communication skills coupled with excellent active listening skills.
  • Ability to clearly articulate messages to a variety of audiences.
  • Establish and maintain strong relationships on all levels of organization.
  • Strong cultural alignment: unwavering ethical standards; drives excellence and innately collaborative Strategic in nature, with a strong bias towards transformation and execution Inspirational Leader stimulates action with a balanced leadership style of control and influence.
  • Operates with a sense of urgency.
  • Decisive willing to take risks.
  • Influencing and Teamwork: Ability to influence others and move toward a common vision or goal.
  • Able to work effectively at all levels in an organization.
  • Must be a team player and able to work collaboratively with and through others.
  • Project Management Skills: Knows how to effectively structure staff and manage projects and teams to ensure there is clarity of expectation, timely execution, corrective action when needed and successful outcomes.
  • Analytical Skills: Has a structured approach to problem solving with a natural inclination for planning strategy and tactics.
  • Drives to fix the ultimate root causes to drive sustainable change.
  • Character with high perseverance and resourcefulness required to keep driving and find ways to get the required steps done.
  • Flexible and adaptable; able to work in ambiguous situations.
  • Resilient and tenacious with a propensity to persevere.
  • Forward looking with a holistic approach.
  • Experience & Qualifications Bachelor's degree in business, Finance, Information Technology, or related field.
  • 10-15 years of experience with project management, continuous improvement and/or business partnering.
  • Language requirements: Fluent in Portuguese, Spanish and English.
  • IFM operational experience is strongly recommended.
  • Change management certified, Prosci or LaMarsh preferred.
  • Solid program management and problem-solving skills with the ability to focus both strategically and tactically to achieve firm and client business goals.
  • Strong organizational skills, detail oriented, and process-driven, with an orientation toward continuous process improvement.
  • Exceptional ability to solve problems and think analytically.
  • Comfortable interacting with people across all levels of an organization and can field questions during a presentation like a pro (Agile and able to handle changes in direction calmly).
  • Ability to work directly with key stakeholders to gather and interpret functional requirements.
  • Insight and experience in working with subject matter experts in various service lines and support groups areas.
  • Relationship building skills - able to influence others to generate desired results consistently.
  • Proactive and self-directed in work habits Highly skilled in time management to facilitate involvement in multiple projects.
  • Leadership qualities such as conflict/issue resolution skills Location: Remote Sao Paulo, BRA If this job description resonates with you, we encourage you to apply, even if you dont meet all the requirements.

Informações Adicionais

  • Quantidade de Vagas 1
  • Jornada Não Informado
 

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