Vaga de parceiro

Director, Commercial Operations - São Paulo / SP

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Detalhes da Vaga

  • Escolaridade Não Informado
  • Segmento Não Informado
  • Salário Não Informado
  • Área de AtuaçãoDiversos / Outros

O que você irá fazer

  • This position will be responsible to conduct daily business operations and represent the main liaison between commercial and functional teams.
  • The Commercial Operations leader will have relationship with all areas and Divisions of the company in different hierarchic levels, demanding strong ability to lead direct and indirect reporting teams.
  • **Key Responsibilities**:- Build Commercial Operations team, responsible for ITO (Inquiry to Order) process, Sales Ops, Sales Compensation, Sales Admins, SFDC effectiveness, Master Data Management, Customer Service, pricing analysis and customer experience improvements.
  • - Start in Life Sciences in Brazil and expand to all Divisions in Latin America.
  • - Lead a team of approx.
  • 80 members (solid or dotted line).
  • - Represent the main liaison between commercial and functional teams.
  • - Evaluates opportunities for process improvements and resource planning.
  • - Focus on customer satisfaction and support sales teams in operations duties.
  • - Responsible for key areas such as Customer Services, Sales Administration, Pricing, Sales Compensation, Sales Force Effectiveness, and Customer Experience.
  • - Aligns processes and procedures to ensure business goals and growth strategy.
  • - Incorporates into the area processes new business as required (additional Divisions, Countries or acquired companies)- Define critical KPIs and the operating mechanisms for the function**Minimum Requirements/Qualifications**:- MBA is required- Strong experience in Commercial Operations or related areas in multinational companies, with complex matrix organizations.
  • - Leadership and development of high-performance teams.
  • - Strong collaboration and teamwork skills.
  • - Experience with top management relationship.
  • - Confidence navigating ambiguous scenarios.
  • - Experience utilizing ERPs and CRMs- Strong communication skills- Solid experience in project management and process improvements.
  • - Experience in field is desired.
  • - Fluent Portuguese, English and Spanish.

Informações Adicionais

  • Quantidade de Vagas 1
  • Jornada Não Informado
 

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