Vaga de parceiro

CX Intelligence Senior Anlayst - São Paulo / SP

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Detalhes da Vaga

  • Escolaridade Não Informado
  • Segmento Não Informado
  • Salário Não Informado
  • Área de AtuaçãoDiversos / Outros

O que você irá fazer

  • We believe in technology that connects talented people who embrace diversity to create and share paths we don''t even know about (yet!).
  • We work to generate value not only for our users but, above all, for the communities we serve and for society as a whole, making every day better for everyone with mobility and delivery services (99) or digital payments (99Pay).
  • To make life easier for millions of people every day, since 2018, we have been part of DiDi DiDi Global Inc.
  • , the worlds leading mobility technology platform.
  • We are pioneers in creating innovative solutions that start in Brazil and scale up to make a positive impact in more than 12 countries where DiDi operates.
  • This innovation encompasses sustainability, safety, artificial intelligence, financial markets, and much more.
  • Whether building projects from scratch or improving our solutions, we enjoy challenges that give us butterflies, which is why we work at a fast pace with respect, collaboration, and good humor.
  • Along this journey, we also draw strength from diverse experiences and opinions to grow together, fail quickly, learn, and adjust the course to create solutions that deliver even better results.
  • About the team/role You will be in CX Data & Insights team supporting the community, retail, and inside sales programs, being able to interact with stakeholders from all over the world and generate business impact.
  • The successful candidate must be able to Analyze complex datasets, conduct broad and deep-dive analysis, identify key insights and present findings to team and senior leadership and cross-functional teams to align analytics with strategic goals.
  • In this role, you'll be.
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  • .
  • Analyzing complex datasets to extract actionable insights and inform business strategies.
  • Collaborating with stakeholders to identify business challenges and provide data-driven solutions.
  • Implementing advanced analytical methods and tools to enhance data processes.
  • Developing automatizations to optimize efforts spent on reports and dashboards.
  • Presenting findings and recommendations clearly to both technical and non-technical audiences.
  • Alerting the organization on relevant developments and main opportunities detected through reporting and data-driven monitoring of customer-centric KPIs.
  • Acting as a mentor to junior team members, fostering growth and knowledge sharing.
  • We're eager to be in touch because you have.
  • .
  • .
  • With 2-3 years experience in roles providing data-driven insights to organizations (Business Intelligence, Business Analytics, Data Science, Finance, Strategic Planning, Business Consulting) Preferred Background: Bachelor in Mathematics, Engineering, Actuarial science, Computer science, Finance, Economics, and other affine disciplines Work planning and execution under limited guidance; Strong ability to communicate insights clearly to both technical and non-technical audiences.
  • Required: Excel, advanced SQL, Python You'll love working at DiDi because.
  • .
  • .
  • We create user value We strive to always create valuable experiences for our users in everything we do.
  • Our focus is to always innovate new experiences that are safe, pleasant and efficient.
  • We are data-driven We are strong believers in making informed decisions, thats why we are data-driven.
  • We can better navigate the business landscape strategically by analyzing valuable metrics.
  • Win-win Collaboration Success is a team sport.
  • When we work to help our partners and colleagues win, we win, too.
  • While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.
  • We believe in integrity Integrity is at the very core of our business.
  • We are people who always want to do the right thing.
  • Our intentions are sincere, we speak our minds and listen to each other.
  • Growth We always strive to do better.
  • That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.
  • Diversity and Inclusion Diversity is one of our biggest strengths.
  • Our differences are what make us distinct.
  • We respect each other and believe in equal opportunities for all.
  • Diversity & Inclusion Diversity is not a vision of the future or something we wish to have one day, it is a non-negotiable value of who we are.
  • We practice inclusion, plurality, and respect.
  • And we count on the governance of the Diversity Committee, which works together with HR, leadership and identity groups - 99Adapta, 99Afro, 99Cores, 99Mulheres, and 99Mamães.
  • This part of our journey has been written, there remains a long road before us.
  • We reinforce that this position is open to everyone, including pregnant people and people with disabilities (PwD).

Informações Adicionais

  • Quantidade de Vagas 1
  • Jornada Não Informado
 

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