Vaga de parceiro

Customer Success Manager - Rio de Janeiro / RJ

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Detalhes da Vaga

  • Escolaridade Não Informado
  • Segmento Não Informado
  • Salário Não Informado
  • Área de AtuaçãoDiversos / Outros

O que você irá fazer

  • I don''t need additional input like location or files for this.
  • Ill focus on transforming each part, like changing "About the Role" to "Position Overview", and rephrasing the content in third person, making it more formal.
  • Ill shift to phrases like, "The company seeks.
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  • No tools needed for this, just structured rewriting.
  • Thought for 10 seconds**Position Overview**:The organization is seeking an accomplished **Customer Success Manager** to guide clients in implementing AI-driven content strategies that deliver tangible business results.
  • Acting as a strategic partner, the incumbent will oversee AI workflow deployment, ensure flawless execution, and optimize performance across a range of enterprise engagements.
  • Exceptional verbal communication skills are required to collaborate effectively with diverse stakeholder groups.
  • **Key Responsibilities**:- ** Client Engagement** - Partners with growth marketers, content leads, and executives to align AI-enabled content programs with overarching business objectives.
  • - ** Project Execution** - Manages publication timelines, guarantees on-time delivery, and proactively resolves obstacles.
  • - ** Workflow Optimization** - Collaborates with technical teams to design and implement AI workflows that balance speed with impact.
  • - ** Performance Tracking** - Monitors core metrics (e.
  • G.
  • , organic traffic, CTR, revenue influence) to continually enhance content effectiveness.
  • - ** Solution Deployment** - Drives efficient roll-outs, minimizing unnecessary iteration.
  • - ** Customer Training** - Enables client teams to utilize AI platforms confidently, removing technical barriers to adoption.
  • - ** Best-Practice Development** - Authors playbooks based on successful implementations to accelerate future deployments.
  • - ** Product Feedback** - Conveys customer insights to Product and Engineering teams to inform platform enhancements.
  • **Qualifications**:- Minimum 5 years of software-implementation experience, with demonstrated success in onboarding, adoption, and expansion initiatives.
  • - At least 3 years supporting enterprise clients and managing multiple stakeholder relationships.
  • - Proven track record guiding customers to successful SaaS or AI-solution adoption.
  • - Exceptional spoken English, with the ability to articulate complex concepts clearly.
  • - Strong analytical aptitude; experience with SQL, Python, or comparable tools is advantageous.
  • - Self-motivated, adaptable, and effective in fast-paced environments.
  • **Team Values**:- ** Integrity & Humility** - Displays high ethical standards, low ego, and a healthy sense of humor.
  • - ** Passion for Growth** - Commits to continuous learning and professional development.
  • - ** Bias for Action** - Prioritizes results, speed, and decisive execution.
  • - ** Innovation Through Iteration** - Embraces experimentation and rapid refinement.
  • **Benefits**:- Fully remote position with flexible scheduling.
  • - Collaborative, high-growth culture focused on innovation and impact.

Informações Adicionais

  • Quantidade de Vagas 1
  • Jornada Não Informado
 

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