Vaga de parceiro

Customer Success Manager - São Paulo / SP

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Detalhes da Vaga

  • Escolaridade Não Informado
  • Segmento Não Informado
  • Salário Não Informado
  • Área de AtuaçãoDiversos / Outros

O que você irá fazer

  • Life at Payoneer is a global community, where youll work with colleagues all over the world, serving small- and medium-sized business customers and partners in over 190 markets.
  • Were looking for a highly motivated Customer Success Manager based in Sao Paulo, Brazil.
  • The Customer Success Manager will be tasked with enabling SMBs and professional businesses in the region to pay and get paid globally with Payoneers fast, flexible, secure, and low-cost solutions.
  • The primary responsibilities will include working with our larger customers to co-build their growth strategy and increasing market penetration by adapting Payoneers product and services portfolio.
  • Additional responsibilities include implementing innovative initiatives for the longtail growth within the leading online verticals in the world.
  • The ideal candidate is comfortable working in a very dynamic, challenging, multidisciplinary, and cross-functional environment to successfully build and implement our growth strategy in the region.
  • What youll do: Play an active role in building long-term relationships with Payoneer Partners in the LATAM Region; Portfolio of 80-100 accounts.
  • Engage the onboarding, retention, and cross-selling to increase the payee population of the partners under their portfolio.
  • Build a growth plan in sync with other customer success managers from Global Partners with local presence in LATAM to build a local agenda to improve Payoneer Brand Awareness and increase our share of pocket in the region.
  • Identify business opportunities, build the go-to-market plan, develop solutions that match customers needs, and successfully implement the roadmap.
  • Be proactive to enhance our product portfolio for the region, working very closely with Product and Marketing teams.
  • Be analytical to better understand business performance and find the diamonds.
  • Ability to see the big picture, understand business key drivers and how they relate to each other to drive profitable growth.
  • Be entrepreneurial to develop what is needed to bring the opportunities onboard.
  • Build business success stories and case studies.
  • Drive events, below-the-line activities, and represent Payoneer in industry forums to drive awareness.
  • What were looking for: 5+ years of account management, business development, or other relevant experience in the Fintech/payments industry.
  • Bachelor's degree, preferably in business or industrial engineering.
  • Expertise in developing business cases, financial analyses, and modeling, analyzing and forecasting economic and financial impacts.
  • Strong written and verbal communication skills.
  • Ability to present a business case to key stakeholders.
  • Data-oriented, possesses a high level of attention to detail with strong analytical and business reasoning skills.
  • Record of accomplishment in meeting and exceeding business targets.
  • Ability to make decisions in a changing environment, anticipate future needs, and drive results.
  • High level of organization, focus, and ability to work under pressure.
  • Join the Payoneer Family - check out Our Values and apply today! #LI-JE1 #LI-Hybrid Apply for this Job By submitting an application to Payoneer for this position you agree to Payoneers Privacy Policy.
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Informações Adicionais

  • Quantidade de Vagas 1
  • Jornada Não Informado
 

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