Vaga de parceiro

Customer success manager - São Paulo / SP

Disponível para Assinantes
Salvar nos Favoritos
  • Compartilhe:

Detalhes da Vaga

  • Escolaridade Não Informado
  • Segmento Não Informado
  • Salário Não Informado
  • Área de AtuaçãoDiversos / Outros

O que você irá fazer

  • Our platform allows companies to operate with agility, reducing latency and increasing the reliability of their applications.
  • We are focused on simplifying application building and looking for passionate and innovative individuals to join our team! At Azion, you will have the opportunity to develop and be connected to cutting-edge technology, immersed in a culture centered on innovation and a high-performance team, unlocking new possibilities and working with the future of technology.
  • About The Position We are looking for a Customer Success Manager to join our Sales team.
  • You will be responsible for ensuring customer satisfaction and retention, from implementation to contract renewal and account expansion (upsell/cross-sell).
  • We value individuals who are entrepreneurial, resilient, and have a farmer's mindset, meaning they are always seeking to expand revenue and achieve exceptional results.
  • Additionally, the ability to handle customer objections and strategically convey technical knowledge is essential to succeed in this position.
  • Main challenges Developing account plans and executing strategies to increase customer relationships and revenue (upsell/cross-sell), being responsible for the entire sales cycle; Serving as a reference for customers, addressing their needs and concerns; Developing strategies to prevent churn and ensure customer renewal; Providing resources to help customers understand how to use the product more effectively; Transmitting customer feedback to the product and development teams to drive improvements and continuously improve the customer experience; Working closely with other teams to grow the account.
  • Requirements Proven experience in Customer Success, Customer Service, or Account Management (Farmer); Commercial experience and technical knowledge in areas such as Edge Computing, Cloud Computing, Hosting, and Security; Previous experience in IT Consulting, SaaS sales, and working in sectors like E-commerce, Finance, Technology, or related fields; Technical degree or bachelors degree in Business, Marketing, IT, or related field; Advanced English.
  • Desirable Qualifications Intermediate Spanish proficiency; Previous experience in a pre-sales role.
  • #J-18808-Ljbffr

Informações Adicionais

  • Quantidade de Vagas 1
  • Jornada Não Informado
 

Envie esta vaga para um amigo!

 

Cadastro Inicial

Preencha os campos abaixo
  • Ao criar uma conta, você aceita nossa Política de Privacidade e nosso Termo de Adesão
 

Acesse sua Conta

Preencha os campos abaixo

ou acesse com seu provedor
 

Recuperação de Dados de Acesso

Informe seu e-mail cadastrado