Vaga de parceiro

Customer Success Manager - Rio de Janeiro / RJ

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Detalhes da Vaga

  • Escolaridade Não Informado
  • Segmento Não Informado
  • Salário Não Informado
  • Área de AtuaçãoDiversos / Outros

O que você irá fazer

  • In this role, you''ll partner with customers to map their processes, ensure seamless adoption of our technology, and lead change management initiatives that unlock transformative value.
  • This is a critical role in our success, offering a unique opportunity to shape the future while working closely with cutting-edge technology and high-impact clients.
  • Responsibilities:Conduct value stream mapping to analyze and align customer processes with platform capabilities.
  • Lead change management initiatives, guiding customers through the adoption journey to ensure successful implementation and measurable outcomes.
  • Collaborate with product and engineering teams to tailor solutions that address specific client needs.
  • Build strong relationships with stakeholders, acting as a trusted advisor and advocate for customer success.
  • Develop and refine best practices for onboarding, process optimization, and long-term value delivery.
  • Qualifications:Experience in business process analysis, customer success, or related fields, preferably in enterprise SaaS or supply chain solutions.
  • Strong skills in process mapping, problem-solving, and cross-functional collaboration.
  • Excellent communication and relationship-building abilities.
  • Passion for delivering value and driving change in enterprise environments.
  • Comfort working in a fast-paced startup setting with a hands-on, team-oriented approach.
  • What We Offer:The opportunity to shape the trajectory of an innovative, high-growth startup.
  • A collaborative and supportive team culture where your ideas matter.
  • The chance to work with industry-leading clients and drive transformative change in their operations.
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Informações Adicionais

  • Quantidade de Vagas 1
  • Jornada Não Informado
 

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