Vaga de parceiro

Customer Success Manager São Paulo - São Paulo / SP

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Detalhes da Vaga

  • Escolaridade Não Informado
  • Segmento Não Informado
  • Salário Não Informado
  • Área de AtuaçãoDiversos / Outros

O que você irá fazer

  • You''ll function as the crucial link between customers, Facebook, and our product development team.
  • You''ll get a seat in the cutting edge, fast-paced online marketing industry, which allows you to learn super fast about growing and nurturing your own target market, managing customer relationships with large advertisers, and scaling the operations of an ambitious growth company.
  • As a Customer Success Manager at Smartly, you will.
  • .
  • .
  • Manage and nurture your own customer accounts through day to day communication and online marketing expertiseWork closely with customers to hone their online marketing strategy and quickly resolve advertiser issues including scaling budgets, campaign performance and manual workTake full ownership and responsibility of growing and managing your own target market and develop vertical expertise (e.
  • g.
  • e-commerce, travel, classified, mobile apps, etc.
  • )Develop and maintain excellent knowledge and skills of the Smartly tool and Facebook advertising in general so that youre constantly able to solve customer problemsBuild, manage and develop strong relationships with customers and FacebookCollaborate with customers, Smartly Customer Success Managers and the product development team to maintain the quick feedback loopWe''re definitely looking for you, if you.
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  • .
  • Are driven to combine the work of managing your own customers, solving their online marketing challenges and building long-term relationshipsHave 3-5 years of account management experience in B2B SaaS businesses or corresponding agencies, preferably in the online marketing domainHave great communication skills to be able explain complex concepts clearly and efficiently and give consultative advice to help customers grow their performanceHave professional spoken and written English plus fluency in Portuguese and Spanish.
  • Are able and willing to travel for meetings, conferences and industry eventsAbout SmartlySmartly is the AI-powered advertising technology company transforming ad experiences for brands and their consumers.
  • Our comprehensive advertising platform seamlessly integrates the capabilities of media, creative, and intelligence to power more than 800 billion impressions and generate more than 300 billion creatives annually, delivering tangible business outcomes for brands and advertisers.
  • Smartly is the only company in the industry recognized as a Leader in The Forrester Wave: Creative Advertising Technologies with PwC validating the results it delivers for brands.
  • We manage creative and media for 700+ brands worldwide and $6B in ad spend across the largest media platforms, including Facebook, Google, Instagram, Pinterest, Snap, and TikTok.
  • Our end-to-end technology, unmatched access to media platforms and exceptional customer service help Fortune 500 brands to reach and engage consumers and learn what performs best.
  • Smartly is a multinational and diverse team of 750+ Smartlies from 60+ nationalities, working in 13 countries.
  • Together, we want to create and maintain an inclusive environment where everyone feels respected and heard.
  • Our Diversity, Equity & Inclusion approach is at the heart of it.
  • #J-18808-Ljbffr

Informações Adicionais

  • Quantidade de Vagas 1
  • Jornada Não Informado
 

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