Vaga de parceiro

Customer Success Architect - Curitiba / PR

Disponível para Assinantes
Salvar nos Favoritos
  • Compartilhe:

Detalhes da Vaga

  • Escolaridade Não Informado
  • Segmento Não Informado
  • Salário Não Informado
  • Área de AtuaçãoDiversos / Outros

O que você irá fazer

  • You will play a pivotal role in ensuring customer success by providing guidance, expertise, and support for the deployment and optimization of our cutting-edge security platforms.
  • As part of our LATAM team, you will work remotely, focusing on customer satisfaction, adoption, and streamlined security processes.
  • What You''ll DoEnable Success:Guide customers to effectively deploy and customize the Cortex XDR/XSIAM platform, ensuring rapid product adoption and value realization.
  • Act as a Product Expert:Provide technical expertise, address product-related questions, troubleshoot issues, develop scripts, and conduct customer training sessions.
  • Collaborate Across Teams:Work closely with product and engineering teams to maximize customer success and drive feedback into product improvements.
  • Create Scalable Solutions:Translate technical knowledge into user-friendly guides and articles, enabling broader customer and partner engagement.
  • What We''re Looking ForProven expertise withPalo Alto Networks solutions , particularly Cortex XDR/XSIAM and firewalls.
  • Scripting experience inPython , with additional familiarity inJavaScriptorPowerShellconsidered a plus.
  • Hands-on experience insecurity architecture , content development, and automation workflows.
  • Familiarity with technologies such asEDR, SIEM, SOAR, NGFW , and related ecosystems.
  • Experience working withcloud platforms(AWS, Azure, GCP) and attack surface management (preferred).
  • Background as aSecurity Incident Responder ,SOC analyst/manager , or in similar roles.
  • Strong customer-facing experience with the ability to communicate complex technical concepts effectively.
  • Ability to thrive under pressure and prioritize tasks in a dynamic environment.
  • FluentEnglishproficiency; additional language skills are a bonus.
  • Why Join Us?As part of the Customer Success team, you''ll be at the forefront of empowering our clients to combat cybersecurity threats while simplifying and strengthening their operations.
  • We provide a collaborative, innovative, and dynamic environment where your contributions directly impact our customers'' success and safety.

Informações Adicionais

  • Quantidade de Vagas 1
  • Jornada Não Informado
 

Envie esta vaga para um amigo!

 

Cadastro Inicial

Preencha os campos abaixo
  • Ao criar uma conta, você aceita nossa Política de Privacidade e nosso Termo de Adesão
 

Acesse sua Conta

Preencha os campos abaixo

ou acesse com seu provedor
 

Recuperação de Dados de Acesso

Informe seu e-mail cadastrado