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Customer Operations Manager (f/m/d) - São Paulo / SP

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Detalhes da Vaga

  • Escolaridade Não Informado
  • Segmento Não Informado
  • Salário Não Informado
  • Área de AtuaçãoDiversos / Outros

O que você irá fazer

  • Were uniting over 6,500 global experts to build a scalable technology stack, including a software platform, unified electronic architecture and reliable connection to the automotive cloud.
  • Our CARIDIANS are developing vehicle functions such as driver assistance systems, a next-generation infotainment platform, power electronics and charging technology, and digital services in and around the vehicle.
  • Our software can already be found in Volkswagen ID.
  • models and will soon power Audi and Porsche vehicles with the E3 1.
  • 2 platform in 2024.
  • It''s no easy task, but with experts like you, we can shape the future of mobility.
  • Join us at CARIAD and be part of this exciting journey! Questions about this position can be answered by Milly VWAG Blue at .
  • Brief Role Description The role is responsible for leading the in-life Customer Operations functions to provide excellent customer service, brand alignment and compliance with all relevant regulatory and legal frameworks.
  • The role owns all aspects of the delivery and development of the function in line with the company''s business strategy.
  • There is responsibility for developing customer service and for developing and executing the broader business strategy.
  • A key objective is the consistent implementation of client strategies, policies and related procedures.
  • The Director of Customer Operations exemplifies the value of the company and sets the standard for integrity by putting the customer at the center of everything we do, demonstrates ethical leadership in compliance and sets an example of consistency, fairness and transparency within the culture.
  • Possible Tasks within this role Qualification requirements Empathy (interpersonal relationship) Customer Orientation Leadership Customer experience management Customer communications management Customer analytics Strategic alignment Brand (marketing) Brand management Compliance and ethics program Governance, risk management, and compliance Regulatory processes Regulatory compliance Regulatory requirements Budget planning Budget control At CARIAD, we value individuality and diversity.
  • We see great strength in our differences and can all benefit from the unique perspectives of others.
  • We strive to employ people with diverse backgrounds who have the expertise, energy and focus to advance our mission.
  • If you''re unable to submit an application because of a disability, please contact us at .
  • Customer Operations Manager (f/m/d) At CARIAD, we''re bundling and further expanding the Volkswagen Group''s software expertise.
  • Were uniting over 6,500 global experts to build a scalable technology stack, including a software platform, unified electronic architecture and reliable connection to the automotive cloud.
  • Our CARIDIANS are developing vehicle functions such as driver assistance systems, a next-generation infotainment platform, power electronics and charging technology, and digital services in and around the vehicle.
  • Our software can already be found in Volkswagen ID.
  • models and will soon power Audi and Porsche vehicles with the E3 1.
  • 2 platform in 2024.
  • It''s no easy task, but with experts like you, we can shape the future of mobility.
  • Join us at CARIAD and be part of this exciting journey! Questions about this position can be answered by Milly VWAG Blue at .
  • Brief Role Description The role is responsible for leading the in-life Customer Operations functions to provide excellent customer service, brand alignment and compliance with all relevant regulatory and legal frameworks.
  • The role owns all aspects of the delivery and development of the function in line with the company''s business strategy.
  • There is responsibility for developing customer service and for developing and executing the broader business strategy.
  • A key objective is the consistent implementation of client strategies, policies and related procedures.
  • The Director of Customer Operations exemplifies the value of the company and sets the standard for integrity by putting the customer at the center of everything we do, demonstrates ethical leadership in compliance and sets an example of consistency, fairness and transparency within the culture.
  • Possible Tasks within this role Qualification requirements Empathy (interpersonal relationship) Customer Orientation Leadership Customer experience management Customer communications management Customer analytics Strategic alignment Brand (marketing) Brand management Compliance and ethics program Governance, risk management, and compliance Regulatory processes Regulatory compliance Regulatory requirements Budget planning Budget control At CARIAD, we value individuality and diversity.
  • We see great strength in our differences and can all benefit from the unique perspectives of others.
  • We strive to employ people with diverse backgrounds who have the expertise, energy and focus to advance our mission.
  • If you''re unable to submit an application because of a disability, please contact us at .
  • Customer Operations Manager (f/m/d) At CARIAD, we''re bundling and further expanding the Volkswagen Group''s software expertise.
  • Were uniting over 6,500 global experts to build a scalable technology stack, including a software platform, unified electronic architecture and reliable connection to the automotive cloud.
  • Our CARIDIANS are developing vehicle functions such as driver assistance systems, a next-generation infotainment platform, power electronics and charging technology, and digital services in and around the vehicle.
  • Our software can already be found in Volkswagen ID.
  • models and will soon power Audi and Porsche vehicles with the E3 1.
  • 2 platform in 2024.
  • It''s no easy task, but with experts like you, we can shape the future of mobility.
  • Join us at CARIAD and be part of this exciting journey! Questions about this position can be answered by Milly VWAG Blue at .
  • Brief Role Description The role is responsible for leading the in-life Customer Operations functions to provide excellent customer service, brand alignment and compliance with all relevant regulatory and legal frameworks.
  • The role owns all aspects of the delivery and development of the function in line with the company''s business strategy.
  • There is responsibility for developing customer service and for developing and executing the broader business strategy.
  • A key objective is the consistent implementation of client strategies, policies and related procedures.
  • The Director of Customer Operations exemplifies the value of the company and sets the standard for integrity by putting the customer at the center of everything we do, demonstrates ethical leadership in compliance and sets an example of consistency, fairness and transparency within the culture.
  • Possible Tasks within this role Qualification requirements Empathy (interpersonal relationship) Customer Orientation Leadership Customer experience management Customer communications management Customer analytics Strategic alignment Brand (marketing) Brand management Compliance and ethics program Governance, risk management, and compliance Regulatory processes Regulatory compliance Regulatory requirements Budget planning Budget control At CARIAD, we value individuality and diversity.
  • We see great strength in our differences and can all benefit from the unique perspectives of others.
  • We strive to employ people with diverse backgrounds who have the expertise, energy and focus to advance our mission.
  • If you''re unable to submit an application because of a disability, please contact us at .
  • Job ID: 2213 Location: São Paulo, DE Department: Financial Services and Insurances Contract Type: Fixed-term Posting Date: May 30, 2024 We live the passion for progress.
  • Audi do Brasil contributes to shaping the world of tomorrow with progressive technology, passionate creativity, and new social considerations.
  • We believe that sustainable progress changes the world - for the benefit of all of us.
  • Join us and be inspired by what drives us.
  • Notice | This job portal is provided and operated centrally by Volkswagen AG.
  • The job vacancies shown in the job portal, as well as further information, are defined and managed by the respective Group companies and only provided centrally on a systemic basis by Volkswagen AG in its role as provider of the job portal.

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  • Quantidade de Vagas 1
  • Jornada Não Informado
 

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