Vaga de parceiro

Bilingual Product Specialist Remote Work - São Paulo / SP

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Detalhes da Vaga

  • Escolaridade Não Informado
  • Segmento Não Informado
  • Salário Não Informado
  • Área de AtuaçãoDiversos / Outros

O que você irá fazer

  • 000 Integral PJ Remoto DRUMMOND We're glad to have you here! Drummond is a company specialized in accounting, legal, and consulting services, with a focus on cross-border transactions.
  • Our goal is to support organizations operating in Brazil and the United States.
  • We have a team of highly skilled professionals who work quickly and effectively to fill gaps in the market.
  • Our commitment is to meet the needs and expectations of our clients with quality and precision.
  • If you're looking to grow and develop in a solid company, sign up below and explore the available opportunities on our portal: We are looking for a Product Specialist to join our Product team, working strategically to optimize internal processes and ensure the efficient delivery of our products.
  • This professional will be responsible for mapping and improving operational workflows, ensuring a seamless, high-level experience for our customers.
  • RESPONSIBILITIES Delivery and Process Optimization Map and optimize all stages of product delivery, ensuring alignment with the companys strategic goals.
  • Analyze the delivery journey, identifying critical points, interdepartmental dependencies, and improvement opportunities.
  • Define and standardize processes by creating SOPs (Standard Operating Procedures) to ensure efficiency and scalability.
  • Implement process improvements by considering automation, new technologies, and the allocation of human resources.
  • Monitoring and Operational Efficiency Track and optimize delivery KPIs, using data to improve timelines, efficiency, and operational quality.
  • Conduct root cause investigations to resolve bottlenecks and enhance response times.
  • Create and maintain structured frameworks to track tasks, responsibilities, and schedules within each department.
  • Team Collaboration and Integration Act as a bridge between Operations, Project Management, Tech, Process, and Marketing teams, ensuring strategic alignment.
  • Monitor cross-functional collaboration in product delivery, identifying opportunities for better integration and cooperation.
  • REQUIREMENTS AND QUALIFICATIONS: MUST HAVE: 5+ years of experience as a Product Manager, Product Specialist, or in similar roles, with a focus on operational efficiency and continuous improvement.
  • Advanced knowledge of agile methodologies (Scrum, Kanban) and product roadmapping.
  • Familiarity with innovation and product development frameworks like Lean, Double Diamond, Design Sprint, and Design Thinking.
  • Experience with product management tools (Jira, Trello, Asana, ClickUp, etc.
  • ).
  • Strong analytical skills for workflow mapping and improvement.
  • Experience with data and metrics analysis for process optimization.
  • Strong organizational, documentation, and structured communication skills.
  • Advanced English (assessed during the interview).
  • NICE TO HAVE: Previous experience in startups or tech companies.
  • Knowledge of UX research, A/B testing, and user behavior analysis.
  • Familiarity with customer experience (CX) and service design to improve product delivery.
  • Knowledge of SQL, Excel, Google Analytics, or similar tools.
  • Experience in data-driven decision-making, using dashboards and reports to optimize operations.
  • DRUMMOND CULTURE At Drummond, we promote a dynamic culture that values collaboration and partnership among employees, creating a stimulating environment where everyone can contribute and grow together.
  • We offer the opportunity to work in the international market, which broadens perspectives and strengthens our teams global vision.
  • Additionally, our commitment to continuous development is evident through our training and skill-building initiatives, ensuring each team member has access to opportunities that enhance their abilities and boost their careers.
  • DIVERSITY: We have an increasingly diverse and inclusive environment.
  • We value diversity and are committed to promoting inclusion and equity in our teams.
  • As part of our strategy for diversity and inclusion, we aim for societal representation in our workforce.
  • RECRUITING PROCESS: Chat with people team Chat with the position´s Manager Chat with the Partner Apply and good Luck! #J-18808-Ljbffr

Informações Adicionais

  • Quantidade de Vagas 1
  • Jornada Não Informado
 

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