Vaga de parceiro

Agente de Reservas - São Paulo / SP

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Detalhes da Vaga

das Nacoes Unidas, 12901, Sao Paulo, 04578-000 What will I be doing?As a Reservation Agent, you will serve as the first point of contact for room reservations at the hotel.
Your role involves offering excellent customer service, providing options, and solutions to meet guest needs.
Key responsibilities include: Converting inquiries into confirmed bookings efficiently Responding positively to sales inquiries to develop future leads Identifying potential sales opportunities Responding professionally to all customers, ensuring reservations are accurate and meet guest expectations Providing prompt, efficient service while maintaining Hilton's brand standards What are we looking for?The ideal Reservations Agent is committed to delivering exceptional guest service and working collaboratively with team members.
Essential qualities include: A passion for customer service Professional telephone etiquette and excellent communication skills Strong administrative and organizational abilities Intermediate computer skills Preferred qualifications include: Previous experience in reservations Higher education or relevant degrees What will it be like to work for Hilton?Hilton is a leading global hospitality company with a diverse portfolio of hotels and resorts.
For nearly a century, we have been committed to providing outstanding guest experiences.
Our vision is "to fill the earth with the light and warmth of hospitality," and our team members are central to achieving this goal.
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