Vaga de parceiro

Account Manager Sao Paulo - São Paulo / SP

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Detalhes da Vaga

  • Escolaridade Não Informado
  • Segmento Não Informado
  • Salário Não Informado
  • Área de AtuaçãoDiversos / Outros

O que você irá fazer

  • With more than 1000 clients across the globe, we have been rolling out solutions in major projects for over a decade this is made possible by an international team of 7,600 people spread across 5 continents and more than 60 countries.
  • Our solutions focus on four different Business Lines: Information System & Digital, Telecom, Life Sciences, and Engineering.
  • Were focused on building and nurturing a top talent community where all our team members can achieve their full potential.
  • Amaris is your stepping stone to cross rivers of change, meet challenges, and achieve all your projects with success.
  • At Amaris, we strive to provide our candidates with the best possible recruitment experience.
  • We like to get to know our candidates, challenge them, and provide proper feedback as quickly as possible.
  • Here's what our recruitment process looks like: Brief Call : Our process begins with a brief virtual/phone conversation to learn about you, understand your motivations, and ensure we have the right job for you.
  • Interviews : Typically around 3 interviews, depending on the role's seniority.
  • You will meet with your potential line manager and other team members to discuss your experience, skills, the role, and our culture and opportunities.
  • Case Study : Depending on the position, you may be asked to complete a test, such as a role play, technical assessment, or problem-solving scenario.
  • We adapt our process to each individual and role, always aiming to provide the best candidate experience.
  • We look forward to meeting you! Job description The Account Manager plays a crucial role in ensuring the satisfaction and retention of both clients and independent professionals employed through Amaris Consulting .
  • Here are the main responsibilities: Client Support and Relationship Management: Act as the primary contact for clients and independents, providing support and resolving issues.
  • Onboarding and Guidance: Facilitate onboarding for new clients and employees, ensuring understanding of services and benefits; support employees with administrative, legal, and financial matters.
  • Contract and Compliance Management: Oversee contract preparation and management, ensuring legal and regulatory compliance.
  • Dispute Resolution: Resolve conflicts promptly, and implement measures to prevent future disputes.
  • Quality Assurance and Improvement: Monitor service quality, gather feedback, and implement improvements.
  • Communication and Reporting: Keep stakeholders informed and prepare reports on account status and challenges.
  • Professional Development Support: Support employees' professional growth through resources, training, and knowledge sharing.
  • Market Awareness: Stay updated on industry trends and laws to advise and plan strategically.
  • **Ideal candidate:** Bachelor's degree in a relevant field.
  • 1-3 years of customer service or similar experience.
  • Excellent communication, interpersonal skills, attention to detail, and organization.
  • Fluent in Portuguese, Spanish, and English.
  • Proficient in MS Office, especially Excel and PowerPoint.
  • Independent work ability, problem-solving, analytics, and reporting skills.
  • Mastery of generative AI tools (e.
  • g.
  • , ChatGPT) is a plus.
  • Amaris Consulting is proud to promote diversity and inclusivity and welcomes applications from all qualified candidates.

Informações Adicionais

  • Quantidade de Vagas 1
  • Jornada Não Informado
 

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